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Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Great platform for withdrawing my money. Also if you face any issues their customer care people will get you through with care and respect :)
Date of experience: August 7, 2020
I was under stress and needed to straighten things out. Got right through, great customer service and my problem was solved in minutes. Thank you.
Date of experience: August 2, 2018
So happy to have an account with Payoneer, although I haven't use the service for a long period of time. Still happy to come back.
Date of experience: May 23, 2018
I'm very glad that the agent immediately help and assisted me on this matter the issue has been resolved in a matter of one day.
Date of experience: September 23, 2021
I am still waiting i had more that 100 us at my account and it disappeared, same as the history, had written messages not response...
Date of experience: April 1, 2017
Its taking too long to receive a payment. Expedite fast in approval and remitting. Otherwise it is fine. And do not send back the payment.
Date of experience: June 12, 2018
I called with a issue with log in problems. The Rep. Was straight forward and friendly with helping me get back into my account fast.
Date of experience: August 26, 2018
Payoneer gives the best service. Always. I am very pleased with this service and I never worry about my funds not being in secure hands.
Date of experience: April 30, 2020
There was a woman on the other side, she helped me so much with her attitude at first then with the professional knowledge, Good job
Date of experience: April 30, 2020
Experience with the customer service agent was good, he talked through the steps very clearly and my issue was resolved in less than 10 minutes.
Date of experience: February 7, 2020
Very professional chat support. I'm a chat support myself so I know how to deal with the customers. Ms. Mica nailed it. Please keep her.
Date of experience: May 17, 2018
The agent was nice and very understanding and he contacted the verification department hi did his job, but still im waiting to receive my payments
Date of experience: June 15, 2021
There two years I am now with payoneer and their services have been perfect. My card was corrupted and it was replaced within a month.
Date of experience: June 14, 2021
I wish the commissions become less. I do want to pay so much for transactions. But at the same time, this service are reliable. Thanks!
Date of experience: February 1, 2023
Very nice quick response to the customer, I thought it will take long time to respond but this is excellent I am happy and satisfied
Date of experience: November 19, 2019
I had applied an account on payoneer. I submitted documents and information. But my local bank account has not been linked so am very sad
Date of experience: July 3, 2020
So far with the registration process; very user friendly. Some delays in getting back to me by email; by phone the customer support was great.
Date of experience: July 10, 2020
Very Good service
No waiting time at the phone, a very kind and serviceminded employe gave a very Good service. I was very satisfied and Well informed after my Call.
Date of experience: September 12, 2018
No estoy satisfecha con el servicio porque es muy complicado comunicarme con ellos. Por mail te responden varios días después. Ahora han implementado un teléfono para poder comunicarnos. Ojalá sea la solución
Date of experience: July 4, 2024
Payoneer is a very reliable payment way. I feel pleasure for using it. It is very briliont method of payments. It facilitates us to recieve the foriegn payments
Date of experience: July 20, 2017
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Daniele, in order to look into this I need to understand exactly what happened. Please see my PM