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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
589
Neutral
31
Negative
49
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How would you rate Payoneer?

Reviews (9,453)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1815) customer care (732) customer support (475) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user yassinee6
Morocco
1 review
0 helpful votes
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October 3rd, 2018
Verified purchase

I am happy my problems were all resolved it was a really a good experience thanks! A++++++++++++++++++++++

Date of experience: October 1, 2018

Thumbnail of user juanp132
Texas
1 review
0 helpful votes
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September 29th, 2018
Verified purchase

All questions were answered agent was very empathetic and respectful, Agent showed a great level of expertise

Date of experience: September 27, 2018

Thumbnail of user doniciusn
Kenya
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Great service. The customer service goes an extra mile to meet customer's needs. Very polite and respectful.

Date of experience: June 6, 2018

Thumbnail of user abdelhadye
Egypt
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

It is the only and the easiest method to Transfer money from freelancer website for Arabic countries

Date of experience: May 23, 2018

Thumbnail of user stanleys141
Nigeria
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Payoneer always keep to their words and there services are satisfying also their customer service is superb.

Date of experience: March 3, 2020

Thumbnail of user dejanj1
Serbia
1 review
0 helpful votes
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October 15th, 2018
Verified purchase

All was good. Im really have good experience with this customer service. I want to recommend everyone

Date of experience: October 12, 2018

Thumbnail of user caharm1
Indonesia
1 review
0 helpful votes
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November 30th, 2019
Verified purchase

Awesome platform for business especially for global payment services but cash out need to be increased accordingly

Date of experience: November 27, 2019

Thumbnail of user nikis29
New York
1 review
0 helpful votes
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December 5th, 2019
Verified purchase

My problem was solved swiftly, and the customer service is excellent. Payoneer is a very good company.

Date of experience: December 2, 2019

Thumbnail of user nabeeli1
Pakistan
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

Overall very good i only face problem once other than that good customer services and great experience

Date of experience: May 28, 2018

Thumbnail of user bensont3
Kenya
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Honestly, I am impressed with Stephanie (Customer Care service provider). The service was exemplary good. Highly recommendable.

Date of experience: June 5, 2018

Thumbnail of user artjonk
Albania
1 review
0 helpful votes
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May 28th, 2018
Verified purchase

Amazing service from helpdesk, really helpful for what i needed. Patient and they can help for everything

Date of experience: May 25, 2018

Thumbnail of user jamesw872
California
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

I ORDERED AN ITEM ONLINE AND IT WAS SHIPPING FROM MOSCOW, RUSSIA. AFTER 3 MONTHS IT HAD NOT ARRIVED. SO I ASK FOR A REFUND OF MY MONEY AND PAYONEER GOT THE REFUND BACK TO MY BANK ACCOUNT!

Date of experience: August 1, 2018

Thumbnail of user philk249
MK
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

They listen to your problem closely and give precise instructions on how to proceed forward

Date of experience: June 10, 2024

Thumbnail of user aka5
Bangladesh
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

I had an awesome experience while I contacted Payoneer support for my issue.

I'm really very pleased.

Date of experience: June 7, 2018

Thumbnail of user evansl15
Kenya
1 review
0 helpful votes
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December 22nd, 2020

Would recommend to freelancers and writers the support is friendly and courteous will definitely continue using Payoneer

Date of experience: December 21, 2020

Thumbnail of user quip
Viet Nam
1 review
0 helpful votes
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June 29th, 2018
Verified purchase

I am very pleased about customer service. The form of receiving money from Payoneer is very diverse.

Date of experience: June 26, 2018

Thumbnail of user livingstonee
Kenya
1 review
0 helpful votes
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June 29th, 2018
Verified purchase

Adele was professional, polite, and wonderful. Makes me love Payoneer. Would definitely recommend Payoneer to others clients.

Date of experience: June 27, 2018

Thumbnail of user jennyr119
Philippines
1 review
0 helpful votes
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March 6th, 2019
Verified purchase

Customer service reps are super nice and are fast in resolving issues. Kudos payoneer philippines. Great Job!

Date of experience: March 3, 2019

Thumbnail of user gaziy
Bangladesh
1 review
1 helpful vote
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February 24th, 2019
Verified purchase

I am really happy with the phone call support. Instant solve the issues. Highly recommended. Superb service.

Date of experience: February 22, 2019

Thumbnail of user friedrichf1
Germany
1 review
1 helpful vote
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February 23rd, 2019
Verified purchase

I could trustworthy follow your instructions. It was the first time, I have contacted Payoneer by phone.

Date of experience: February 20, 2019

Thumbnail of user sarinak2
North Carolina
1 review
0 helpful votes
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June 3rd, 2018
Verified purchase

Great customer service and positive attitude, happy about the service, I will recommend anyone to get payoneer

Date of experience: June 1, 2018

Thumbnail of user nikolak9
Serbia
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

I highly recommend Payoneer if you are freelancer and you work remotely for one or multiple clients.

Date of experience: May 31, 2018

Thumbnail of user khizray
Pakistan
1 review
0 helpful votes
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April 6th, 2021
Verified purchase

I am very very satisfied from payoneer response.
It is first global payment service provider in Pakistan.

Date of experience: April 6, 2021

Thumbnail of user asimm4
Pakistan
1 review
2 helpful votes
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March 15th, 2019
Verified purchase

Very good service i am 100% satisfied, fully recommend it my friends and family and other personality

Date of experience: March 12, 2019

Thumbnail of user sheka
GB
1 review
0 helpful votes
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March 9th, 2020
Verified purchase

Had issues with pending payments, their 24 hour customer call service was excellent, issues resolved in minutes.

Service
Value

Date of experience: March 9, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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