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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
589
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,453)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1815) customer care (732) customer support (475) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user sanaw9
Pakistan
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

Wonderful experience i always receive my payments on time. I am very happy and satisfied from payoneer.

Date of experience: March 19, 2021

Thumbnail of user fortunen1
Zimbabwe
1 review
0 helpful votes
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November 29th, 2019
Verified purchase

Adam was most helpful in activating my Mastercard. Great service as he was patient, polite and made sure all my queries have been sorted.

Date of experience: November 26, 2019

Thumbnail of user jans438
Pakistan
1 review
0 helpful votes
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May 6th, 2020
Verified purchase

Thank you for such a great services, we are more secure and reliable then before Payoneer has come and business become easy for us.

Date of experience: May 6, 2020

Thumbnail of user shubhankarb
India
1 review
0 helpful votes
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September 23rd, 2020
Verified purchase

I have been using Payoneer for over 3 yrs and I am extremely happy with payment options it provides. Too good customer service too

Date of experience: September 23, 2020

Thumbnail of user udarap
Sri Lanka
1 review
1 helpful vote
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October 3rd, 2018
Verified purchase

Very good customer care officer. I am not remember her name. She give me good customer service. Thank you for the help my issue.

Date of experience: October 1, 2018

Thumbnail of user henaa3
Bangladesh
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

I got solved all my issues every time I contact with live support which is amazing. I appreciate it. Thanks to the whole team.

Date of experience: June 11, 2018

Thumbnail of user dervisc
GB
1 review
0 helpful votes
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December 1st, 2019
Verified purchase

Having account with Payoneer for years now and never had a issue or anything. Smooth transaction and quick too. My recommendation. 10 from 10!

Date of experience: November 28, 2019

Thumbnail of user fahadf2
Bangladesh
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

I am very happy to use Payoneer and with their customer service. Truly Payoneer help me a lot for global fund receive and payment.

Date of experience: August 9, 2018

Thumbnail of user hafizm6
Pakistan
1 review
0 helpful votes
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December 2nd, 2019
Verified purchase

Professional and skilled staff work here in payoneer love to interact with all of you.
Thanks and best regards from my side
From Pakistan

Date of experience: November 29, 2019

Thumbnail of user adilj1
Pakistan
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Good service and excellent service. Everything works like a charm and if there has been issue they have resolved it for me very quickly.

Date of experience: May 30, 2018

Thumbnail of user kemardoh1
Jamaica
1 review
0 helpful votes
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October 23rd, 2019

Payoneer is an excellent service that effectively helps you to get things done. Unlike another site that seems to have trouble paying a pal.

Date of experience: October 22, 2019

Thumbnail of user abs4
Bangladesh
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

Payoneer solved my online problems which even my country couldnt solve, easy to use, i can get my cash at anywhere any place

Thanks

Date of experience: May 30, 2018

Thumbnail of user kimr246
California
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

As always I receive very courteous and prompt service. My concerns were taken care of super fast. I would recommend this service to anyone.

Date of experience: August 1, 2018

Thumbnail of user chamikaranuwans
Maldives
1 review
0 helpful votes
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May 28th, 2018
Verified purchase

The custom care is very straight forward. Gives you clear and straight solutions even by providing links etc.
No time is wasted at all.

Date of experience: May 25, 2018

Thumbnail of user gianniss3
Greece
1 review
0 helpful votes
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September 30th, 2019

Excellent, and very helpful. They help me to solve my problem with my credit card. Either I call from Greece the service was excellent

Date of experience: September 30, 2019

Thumbnail of user samimaa
Bangladesh
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

My problem is about to solve also got answer to my some question.
And it was really good experience i would recommend very strongly

Date of experience: June 6, 2018

Thumbnail of user vladislavac1
Serbia
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Great experience with the Payoneer online help staff.
I would recommend the online live chat to everyone, as they are very kind and helpful.

Date of experience: June 6, 2018

Thumbnail of user nobleb25
Ghana
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

Payoneer has been my first and the best service provider when it comes to receiving my funds from my online services. They're just good!

Date of experience: June 25, 2018

Thumbnail of user gillc23
GB
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

My payment was pending, and it got sent back, so it's been recounted another apartment, and I will receive my money in three days

Date of experience: January 13, 2021

Thumbnail of user kehindeo2
Ukraine
1 review
0 helpful votes
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January 12th, 2019
Verified purchase

The Payoneer team is doing a great job. They are flexible and will get your problems solved. Overall the experience is outstanding. Thank you!

Date of experience: January 10, 2019

Thumbnail of user hassanz7
Pakistan
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

Normally... my payoneer account has a problem from many weeks but you not solved yet... If you can please help then thanks for you

Date of experience: August 1, 2018

Thumbnail of user yesminr
Bangladesh
1 review
0 helpful votes
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December 25th, 2020

I'm glad to enjoyed your services. I liked the way the customer care attendant communicated with me and he was very polite and active.

Date of experience: December 24, 2020

Thumbnail of user chaimn
Israel
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

Always short waiting times for customer care and low fees. Account verification is easy and linking to Amazon payment is a piece of cake.

Date of experience: January 23, 2019

Thumbnail of user zainala5
Indonesia
1 review
0 helpful votes
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July 21st, 2018
Verified purchase

Officer in the customer service is very responsive to complaint. I am happy to receive such a friendly, nice response. Keep the good work.

Date of experience: July 18, 2018

Thumbnail of user davids2338
Jamaica
1 review
0 helpful votes
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September 3rd, 2019

I got through quick to someone but was waiting on hold for too long, system was slow according to representative, which does happen sometimes.

Date of experience: September 2, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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