- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I was interesting by one of the services and I receive great explanations with all the details I need to decide
The guy was polite and patient
Very professional
Date of experience: June 12, 2018
Payoneer muy agradecido ha sido una experiencia super genial gracias por siempre estár atentos, servicio eficaz gracias por sus excelentes beneficios para con sus consumidores. Doy fe que es una tremenda y segura plataforma para poder acceder a nuestros ingresos sin mencionar los buenos beneficios! Recomendadicimooooo.
Date of experience: July 3, 2024
I have loved using Payonner. You have given men a chance to get paid for my work with ease and to use your services anywhere in the world.
Date of experience: December 9, 2019
I am having a hard time aubmitting the IDs that they require. I have done everything they instructed me to do, but still you reject it many times.
Date of experience: February 20, 2020
It was amazing. I love it. Great Customer Care Agent.
Date of experience: June 16, 2024
I am freelancer and I have few months experience with Payoneer with thousand dollars transactions. Over all the service is good but now I am facing few bad experiences that I want to share with the world.
Issue number one: Payoneer master card is not working any more at most of the Pakistani ATM machines. I am talking about Karachi I have tried almost every ATM that supports master card, you can only withdraw funds from main branches of standard chartered!
2nd and biggest mistake of life I have made. On 15th Jun 2016 I was in a emergency situation so I have requested my old client to pay me through Payoneer beacuse I thought it is a fastest way to get your funds, but that was my biggest mistake! I have sent the payment request via Payoneer and he paid $350 instantly. Today is 19th Jun, 4 days passed and my payments are still in review! I have called costumer service, hardly they picked my call after two hours and representative said she is unable to say or conform any thing about myr payment status! No time frame I am just counting on clock! Can any one tell me what that means? What's wrong Payoneer? I need answer and a proper solution ASAP!
Date of experience: June 18, 2016
Hi Zahid, first I would advise to look at this thread to see where is the best ATM to withdraw from: http://community.payoneer.com/en/discussion/2800/atm-withdrawal-in-pakistan/p1. Also please note that the option to withdraw your funds directly to your bank aco$#*! is now available in Pakistan too. As for your pending payments, please see my private message to you.
I need a global bank account but Payoneer doesn't give me I am not happy
I really need one more global bank account of us
I really tell him about my problem but they don't give me it.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2020
After using PayPal for more than 7 years, I can say Payoneer is amazing in terms of fees, support and transaction timings.
Date of experience: June 2, 2024
Thank you for your help, for now, I still have a problem to set my account in a dollar, I want to get the money in dollars when I make a transfer to my bank account in Israel
Date of experience: May 31, 2018
Payoneer always helped me and their Service is really Great! No delay nothing! If they Say 3days they Would Reply within 2days, Payoneer is Great I'd Suggest everyone Using this!
Date of experience: October 12, 2018
Was great, caller was very respectful and helpful..
Date of experience: June 16, 2024
This is not a good idea, to ask review from me
I will give my reviews after solving problem, and After my confidence is restored, you will be fine again
Thanks
Moshe Levy
Date of experience: July 23, 2019
Dear Moshe,
Thank you for leaving a feedback. We understand that there is an issue going on and understand that you are waiting for an update. We only aim to provide our customers with the best customer experience only because our number one priority is the satisfaction of our customers while using our service. Therefore, we would be glad to verify your details and check what can be done to resolve the problem. For that, we invite you to directly reply to this message with your email address or with your customer ID and we will personally assist and do our best to resolve the issue.
We thank you for contacting us and thank you for your cooperation,
Best,
The Payoneer Team
My Login Problem found a Solution
I tried it online over months But 1
Phone call bring a Solution
Great Service and very friendly
Update until Today i am not able to login
Tip for consumers:
I Can say only they Took the Money and no Chance to get it back
Products used:
I Can t Login and My Money is Gone
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
I receive money from the US and the payoneer Global Payment System is all that was needed to receive payments smoothly without any trouble. It works!
Date of experience: May 19, 2020
I love using payoneer they are super cool, customer service is amazing. I get my money fast and crystal clear way no hidden fees shizzz and all!
Date of experience: May 23, 2018
Exellent modern way of banking, easy service, modest costs we will stay with payoneer for as long as possible
Date of experience: September 27, 2018
I had no problem talking to the customer support thank you very much for your support really appriciate it
Date of experience: September 27, 2018
Excellent service, great replies, fast response. And they manage accounts queit like an experts.
Their services has been great.
Date of experience: May 23, 2018
Had a really listening representative in the person of Onieka to speak to. And she was very customer focused.
Date of experience: March 20, 2020
I wished payooner will reduce activation of account to $50 or will make it free just as the started.
Date of experience: May 28, 2020
Payoneer is a excellent site to transfer funds with low fees. Customer care person is veryhelpfull and answer politely
Date of experience: January 25, 2019
I love it so much. Their customer service was super friendly and responsive... It; s really xoss... No, Doubt...
Date of experience: July 31, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hello Marie,
We do apologize for any inconvenience this issue has caused you. We understand how frustrating this process can be. Rest assure that we are trying to make this process easier for all our clients. However, we need to clarify with you why the issue is taking longer than usual to resolve.
We are under strict guidelines from the US government, when it comes to reviewing documents. We only can accept documents that are of the highest quality and non expired. Many times, we receive images from clients that are either cropped, scanned, or too pixelated when zoomed in. We have to inform them that these type of documents are invalid which can then lead to delays in reviewing and approving accounts. This is especially important if there are any pending payments on the account itself. Once they do submit their ID in the correct format, they will then need to wait 3 to 5 business days for the review to be done. If it is an emergency, we recommend our clients give us a call so we can escalate the case for a faster review time.
We hope this explanation gives a better understanding on how important it is for clients to submit the requested information in the correct format. If your issue is still ongoing, please give us a call so we can help you finalize a solution.
Best,
The Payoneer Team.