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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
588
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1815) customer care (732) customer support (475) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user husseinm9
Uganda
1 review
0 helpful votes
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November 26th, 2019
Verified purchase

The lady was so cool
Great customer service
With a great smile on her face that I could feel from this side

Date of experience: November 23, 2019

Thumbnail of user anaa300
El Salvador
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

The Payoneer experience has been great so far since I consider the company does take the necessary steps and time so it's safe for you to use.

Date of experience: February 5, 2021

Thumbnail of user hassanc10
Morocco
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

A very kind person was in the other side trying to solve my problem, I thank her very much for her time and good advices and clarification.

Date of experience: October 9, 2018

Thumbnail of user muhaiminult
Bangladesh
1 review
0 helpful votes
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December 22nd, 2020

Thank you very much for a great service. I activate my card within second. I wait last two month for add bank account option, Now this activate.

Date of experience: December 21, 2020

Thumbnail of user umairg
Pakistan
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

I talked to Daniel who is a customer service representative for Payoneer. He listened to my queries very patiently and helped me a lot to fix it.

Date of experience: May 23, 2018

Thumbnail of user loayt
Qatar
1 review
0 helpful votes
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October 23rd, 2019

I was trying to have the same solution for the past 3 months and finally, Jean helped me out and got my issue Solved. Thank you, Jean.

Date of experience: October 22, 2019

Thumbnail of user rasheduli
Bangladesh
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

I talked with a concerned person. That person was literally good and well behaved. She listed my problem and gave me a simple solution to be done..

Date of experience: May 28, 2018

Thumbnail of user seguno
Nigeria
1 review
0 helpful votes
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May 28th, 2018
Verified purchase

Payoneer is the best so far. I spoke with Damian on an issue and he solved it immediately. I wish every online service provider is like Payoneer

Date of experience: May 25, 2018

Thumbnail of user alisond47
Australia
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

I have only been using Payoneer for a short time, I found them Very helpful and polite with any of my enquiries! I would definitely recommend them

Date of experience: August 10, 2018

Thumbnail of user vyshnavm
India
1 review
0 helpful votes
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May 29th, 2020
Verified purchase

I have applied for an payoneer account but not yet approved. Pls approve it fast as i had to receive an urgent payment from fiverr. Pls help

Date of experience: May 29, 2020

Thumbnail of user zars
Pakistan
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

I ordered payoneer card many times but did't get it on my billing address. Support help me how i can order new card and keep track it.

Date of experience: January 16, 2019

Thumbnail of user sahidaa
Philippines
1 review
0 helpful votes
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June 2nd, 2020
Verified purchase

It took a little while after I spoke with a live person but it's worth the wait! The representative is very patient in dealing with my issue.

Date of experience: June 2, 2020

Thumbnail of user zeenatb
Pakistan
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

Every time i contact payoneer my issue got resolved i never get disappoint if i have problem i just call them and they resolve it for me

Date of experience: June 12, 2018

Thumbnail of user ahsanh7
Pakistan
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

It was nice and satisfied.it was nicely deal with me. And guided me in a very best way. I understand all the things they guide about account.

Date of experience: July 6, 2021

Thumbnail of user tishap3
California
1 review
0 helpful votes
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November 26th, 2018
Verified purchase

The gentleman I spoke with was very patient and tried to talk me through what my question was and how we could figure out to resolve it

Date of experience: November 23, 2018

Thumbnail of user tamars5
Israel
1 review
0 helpful votes
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June 3rd, 2018
Verified purchase

I received help in few seconds. I had a little problem to get my new card online but with the chat in few second, it was solved.

Date of experience: June 1, 2018

Thumbnail of user alisong50
Tennessee
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

Great service, super friendly and eager to help! We had a minor glitch and he reached out to another source to ensure it was taken care of!

Date of experience: May 24, 2018

Thumbnail of user chelinat
Philippines
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

My problem was I needed to borrow someone's customer ID so that a customer support would answer my call. But overall, it went well. Thanks to Anna!

Date of experience: March 12, 2021

Thumbnail of user bhausahebs
India
1 review
0 helpful votes
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October 14th, 2018
Verified purchase

It's so good to receive our International level payments in our direct local bank account, And Pyoneer fees also so less as compared to other Payments online applications

Date of experience: October 12, 2018

Thumbnail of user jeankarlstenb
Canada
1 review
0 helpful votes
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January 3rd, 2019
Verified purchase

I was trying to insert the bank details for a Canada bank but got no help from your staff as they are not familiar with other banks than US banks

Date of experience: January 1, 2019

Thumbnail of user lindsayk38
Louisiana
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

I would definitely have to say it was a short but sweet conversation, and helped me on what I was calling for

Date of experience: September 25, 2018

Thumbnail of user taruna7
Panama
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Great Service by Payoneer, would definitely use it and recommend it, Mica was really helpful to me with all my needs!

Date of experience: May 16, 2018

Thumbnail of user pamh160
Texas
1 review
0 helpful votes
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October 4th, 2018
Verified purchase

The customer service I spoke with was very knowledgeable and patient with guiding me thru my issue and having it resolved quickly!

Date of experience: October 2, 2018

Thumbnail of user roxanaa18
Romania
1 review
1 helpful vote
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July 21st, 2020
Verified purchase

It was ok and solved and i am happy about that. In a few hours from the first call everything was perfect.

Date of experience: July 21, 2020

Thumbnail of user donaldk126
India
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

I have been lucky to find payoneer, had terrible experience with paypal.

Would definitely recommend all the entrepreneurs to use the services.

Date of experience: October 17, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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