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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
587
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,449)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user gailr74
California
2 reviews
0 helpful votes
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July 27th, 2018
Verified purchase

Nice guy. Addressed my problem and provided appropriate paperwork for resolution. Hope for a good result before the end of the week..

Date of experience: July 24, 2018

Thumbnail of user gilbertof23
Cabo Verde
1 review
4 helpful votes
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November 13th, 2022

I should receive 55.40 USD and I only received 24.27, that's 56% of taxes and hidden fees they just stole from me...

Service
Value
Quality

Date of experience: October 14, 2022

Thumbnail of user chukwudin
Nigeria
1 review
0 helpful votes
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November 19th, 2018
Verified purchase

Responding time is bit slow and fee for card replacement is high. Apart from that every other thing is good about them

Date of experience: November 15, 2018

Thumbnail of user mins6
Singapore
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

Excellent assistance any time you call. Always willing to go the extra Mile.
Nothing seems to be too much trouble to them

Date of experience: May 24, 2018

Thumbnail of user achhabh
Morocco
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

I would like to thank every single person of your team who's doing his best to keep your services on the Top.

Date of experience: December 11, 2018

Thumbnail of user nhann4
Viet Nam
1 review
0 helpful votes
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December 22nd, 2018
Verified purchase

This is a great service to use. I've been using Payoneer from 2013 and until now, it is still my favorite service!

Date of experience: December 19, 2018

Thumbnail of user paula336
Massachusetts
2 reviews
0 helpful votes
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June 8th, 2018
Verified purchase

I haven't had extended contact with their customer service team, but the few times I have needed help they have been outstanding.

Date of experience: June 6, 2018

Thumbnail of user winzoyr1
TC
1 review
0 helpful votes
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May 22nd, 2020
Verified purchase

Very efficient and fluid customer service. I am please with the service that was provide to me as a first time customer.

Date of experience: May 22, 2020

Thumbnail of user majdya
Jordan
1 review
0 helpful votes
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October 26th, 2019

One of the best solutions for international sellers who wants to start an online business but needs banking solutions to receive payments

Date of experience: October 24, 2019

Thumbnail of user asmab10
Saudi Arabia
1 review
0 helpful votes
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December 29th, 2018
Verified purchase

I have not use it as much but yes things are good. Options can be improved but for easy transactions its good.

Date of experience: December 27, 2018

Thumbnail of user lianac10
Texas
1 review
0 helpful votes
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December 23rd, 2018
Verified purchase

I only waited 2 minutes for customer service to answer my call. They solved my problem quickly too. Would recommend their service.

Date of experience: December 21, 2018

Thumbnail of user marilyng63
Illinois
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

Representative was very professional and answered all of my questions and made sure I understood what was going to happen moving forward

Date of experience: July 31, 2018

Thumbnail of user ahmeds103
Egypt
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Great service
Cannot wait to explore it further
Makes my online business easier
One of the best online payment facilities around

Date of experience: January 2, 2019

Thumbnail of user chanelw4
Illinois
1 review
0 helpful votes
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June 28th, 2018
Verified purchase

I would highly recommend Payoneer to all my friends I always get fast payments and the customer service is A plus

Date of experience: June 26, 2018

Thumbnail of user delanob2
Bermuda
1 review
0 helpful votes
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July 31st, 2019

I am waiting for more information once this is received i will be totally satisfied. Will recommend the Company to my friends.

Date of experience: July 30, 2019

Thumbnail of user franciscop47
Argentina
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

I love the Payoneer Service, but I wish you guys would take shorter times to review customers' information and verified documentation.

Date of experience: January 10, 2019

Thumbnail of user abdurr17
Pakistan
1 review
0 helpful votes
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January 12th, 2019
Verified purchase

I am not in good in English but your support agents ask so nicely so and they solve my problem thank you

Date of experience: January 10, 2019

Thumbnail of user fouadf5
Morocco
1 review
0 helpful votes
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June 27th, 2019

A solution to tons of problems, Payoneer is a life saver, they have contributed to make my dream freelance career come true.

Date of experience: June 27, 2019

Thumbnail of user johnheindricks
Philippines
1 review
0 helpful votes
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October 19th, 2020
Verified purchase

Based on my experience, i got a lot of concern to the worker of payoneer that i've been talk a while ago.

Date of experience: October 19, 2020

Thumbnail of user ashishs56
India
1 review
0 helpful votes
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January 27th, 2019
Verified purchase

My payment of $950 is still on pending. They didn't even have an information about why the money is still under process.

Date of experience: January 25, 2019

Thumbnail of user thanhl16
Viet Nam
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

The agent reply very quick and support a lot to solve my problem!
Really happy and will continue to use your service

Date of experience: January 17, 2019

Thumbnail of user bhupenh
India
1 review
0 helpful votes
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August 18th, 2018
Verified purchase

It seems that the transaction policy is not illustrated with every detail. New users may find it difficult to use the service.

Date of experience: August 16, 2018

Thumbnail of user ranar10
Pakistan
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Before it was alright, but lately rejected transaction and asking things like adding bank details and things, which are completely time wasting

* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 27, 2020

Thumbnail of user nasera7
Jordan
1 review
1 helpful vote
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August 31st, 2019

Great service and customer care
Thank you. I called them for issue in my account and they respond very quick and professional

Date of experience: August 29, 2019

Thumbnail of user farhanh2
Pakistan
1 review
0 helpful votes
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July 30th, 2019

I have been using it since couple of years and it was always best amongst other options. Better rates and fast processing

Date of experience: July 29, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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