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Payoneer has a rating of 4.5 stars from 9,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Suffered fraudulent charges on my card after a trip and payoneer was diligent and solved my case with efficiency, I am thankfull for that.
Date of experience: May 21, 2018
Ntook longer then expected. But done in Due tme.
It was promised that i will be called back. But i had to call twice.
Date of experience: January 21, 2020
Had an issue with a lost card. The person i spoke to was very efficient, polite and professional. Got my card reordered and i'm very happy.
Date of experience: September 25, 2018
Excellent service and overall great experience with tis company. Very good customer care service too
Date of experience: October 14, 2019
I highly recommend this service. They have great support over the phone and also are able to help the individual as well as the large companies.
Date of experience: October 3, 2018
Problem fixed in a quick efficient manner by a very pleasant, knowledgeable and courteous representative.
Date of experience: July 24, 2018
I have been using Payoneer from last couple of months and i must say its the best payment gateway we used.
Thanks for the help Payoneer!
Date of experience: June 7, 2018
If I had more problems to solve I'd have stayed a little longer, the girl that talked to me had a soft and professional voice :)
Date of experience: October 11, 2018
The representative was so professional, polite and understanding my issue and told me that they will provide me the solution in 3 to 5 business days.
Date of experience: October 17, 2019
They always understand and work diligently to help with all issues. I am always able to get help whether through email live chat or by phone..
Date of experience: June 4, 2018
Was the only call in que and was attended within a minute or less. I will recommend
Fluent and listened well and solved my needs quickly
Date of experience: July 16, 2018
Per my experience, the Payoneer customer service is one of the best. You never wait too much on the line and you always get served perfectly.
Date of experience: March 4, 2020
It is the first time that I have the opportunity for international financing, and this will be very rewarding for me. My feeling is of gratitude
Date of experience: July 16, 2020
Great service and very nice person on the phone. Thanks a lot! I asked how to transfer money from one prepaid card to a second one.
Date of experience: January 14, 2019
I have been using Payoneer for over 5 years now. Throughout the years they have never failed to send me the funds on time. Very Convenient!
Date of experience: January 6, 2019
I was quickly connected to an agent on the line and she was very patient and polite all throughout the call with me (since I had a lot of questions).
Date of experience: January 16, 2019
Payoneer has been great especially with the global payment service receiving accounts. I love Payoneer.
Date of experience: February 16, 2021
Didn't wait long to speak with an agent. Agent was very polite and patient. I received all the relevant information I needed to solve my query.
Date of experience: February 22, 2019
Agent was very helpful and no need to wait long just for someone to talk to from their company. Best customer service i ever talked to.
Date of experience: February 17, 2019
Customer support team is very professional, polite, patient, and attentive to customer issues. Great company
Date of experience: December 14, 2020
I am relieved that my anxiety of my lost card was rest assured by the agent and I feel secure when asked to verify my account.
Date of experience: March 5, 2020
The platform work really well, awesome payment times and low fees. On Venezuela works like a charm and it give us the best opportunity to work
Date of experience: December 16, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
