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Payoneer has a rating of 4.5 stars from 9,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Could u improve more customers care options and the app is not well understand by Every one so will u plz get response fast to ur costomers
Date of experience: October 14, 2019
They help and undrstan what i want form frist time all problem are gone, also the no long waiting on call, fast response
Thanks all
Date of experience: October 15, 2018
You are great help for us. Keep uo your excellent work. Person that asissted me with my problem was clear and explained situation clearly to me.
Date of experience: May 16, 2018
Super helpfull. Spoke to a lady named Sadia and she hooked a brother up. Need more like her. This makes online business meaning full
Date of experience: August 7, 2018
Having issue with my verification, and if they want me to take Selfie I will, cus the I'd face is little dark.
Not happy at all with that
Date of experience: September 28, 2021
The payoneer is so slow, I incash the amount of 128$ from my salary in bigolive last july 6 till now im still waiting.
Date of experience: July 16, 2020
Your customer care service is very good. Specially Arvin, Spin, Ana and Quinne are best. They solved my each and every problem so far.
Thank you guys
Date of experience: September 29, 2020
Its very responsive to action my problem and give it a very fast solution fot that thank you so much for being reaponsible
Date of experience: May 7, 2021
They understand my words very fast, best experience, would recommend everyone. Thank you payoneer, thank you so much. Love from Bangladesh
Date of experience: September 5, 2018
Excellent would recommend them to anyone. Lady on the end of the phone was very helpful and spoke very good English/American
Date of experience: June 14, 2018
The agent told me everything that I was expecting from him but I'm waiting for a reply from the security team.
Date of experience: October 2, 2018
I appreciate your time and help. I felt with the efforts of trying to do everything to let me satisfied. Thanks.
Date of experience: October 5, 2018
I was using payoneer account for my transport company just few months and it's really comfortable and reliable company than others.
Date of experience: September 28, 2018
The service is amazing and i would truly recommend it to others to sign up and be apart of something great.
Date of experience: September 26, 2018
I just made my first steps in Amazon.
Payoneer service was very helpful and polite.
I will surly recommend my friends.
Date of experience: October 9, 2018
Always very straight forward with payments. They are also helpful and patient when you call with questions. Easy to work with.
Date of experience: October 12, 2018
I'm experiencing improved customer service and also the improvements in the services offered by payoneer. I'm really thank ful for that
Date of experience: April 1, 2021
I have been using Payoneer for my WorldVentures method of receiving payments. Very reliable and I am very happy with it.
Date of experience: July 30, 2020
I'm very please with the service you offer, and I look forward to doing more business with Payoneer in the future.
Date of experience: October 19, 2018
The agent was able to resolve my issue and that shows that Pioneer offer manual options for agents to assist us
Date of experience: May 20, 2020
I had to renew my MasterCard and called customer support. I did receive a very polite and professional help.
Outstanding service!
Date of experience: October 29, 2018
I am having problems with my debit card, but the lady that received my call was very helpful with me.
Thanks.
Date of experience: October 25, 2018
The operator was very gentle and professional and he has been able to rapidly identify and help me with my problem.
Date of experience: May 21, 2018
Really Great Experience with customer service. They are polite and very helpful. I always take the service and recommend to others.
Date of experience: May 21, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Jashwitha
Thank you for having taken the time to provide us with your valuable feedback relating to our app and our support center.
Your feedback is important to us and therefore, we would like to hear more about it in order for us to be able to improve the services offered to all of our customers.
We will contact you in private in order to receive further details in this regard.
Best,
The Payoneer Team