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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
585
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,447)

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Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jessip5
North Carolina
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

I have had to call payoneer on different occasions and they are always polite and make sure my needs are met!

Date of experience: May 29, 2018

Thumbnail of user taimurr
Pakistan
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

"Matya" was the name of the support agent handling my queries and literally she handled them like a pro!
Thanks alot.

Date of experience: May 29, 2018

Thumbnail of user yarona2
Israel
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

Informative, polite and patient customer support. Was very helpful. The representative spotted quickly what to do next to solve the problem

Date of experience: May 28, 2018

Thumbnail of user timg354
Ukraine
1 review
0 helpful votes
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November 18th, 2018
Verified purchase

The customer support was very kind and helpful!
Resolved my issue in seconds:)
Will definitely recommend to people in my surrounding

Date of experience: November 14, 2018

Thumbnail of user heshamf1
Egypt
1 review
0 helpful votes
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November 17th, 2018
Verified purchase

Payoneer is better than paypal, specially in the point the send you master card which you can use online, atm worldwide

Date of experience: November 14, 2018

Thumbnail of user carolh925
Jamaica
1 review
0 helpful votes
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November 28th, 2020
Verified purchase

It was difficult to navigate. As an individual, I could not figure out why I was being asked about company information.

Date of experience: October 29, 2020

Thumbnail of user hendriy
Indonesia
1 review
0 helpful votes
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November 13th, 2018
Verified purchase

The agent who helped me was very good in his service. And my problem is finished with a very good solution

Date of experience: November 10, 2018

Thumbnail of user michaela633
Nigeria
1 review
0 helpful votes
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November 12th, 2018
Verified purchase

I receive the best customer care attention and payoneer services is awesomely great! I will recommend payoneer to all my friends.

Date of experience: November 8, 2018

Thumbnail of user lilyl61
Ghana
1 review
0 helpful votes
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July 14th, 2018
Verified purchase

Am very much happy with the service of payoneer and will be very interested to highly recommend to all my friends

Date of experience: July 12, 2018

Thumbnail of user laurens292
Louisiana
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

Everyone I spoke with was very helpful. It took 3 different calls to get my account fixed, but everyone was great.

Date of experience: June 13, 2018

Thumbnail of user silask13
Kenya
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

Great services provided. Thanks a lot for payoneer being that lovely in how they provide their services to their loyal clients.

Date of experience: June 12, 2018

Thumbnail of user leed112
Arizona
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

Very professional and quick. My problem was well investigated and solved. Even verified what would happen with my new card. Thanks!

Date of experience: May 29, 2018

Thumbnail of user tambaria
Nigeria
1 review
0 helpful votes
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October 11th, 2018
Verified purchase

Just to be brief, I will recommend Payoneer to anyone because, they are genuine in their services and approach to business

Date of experience: October 8, 2018

Thumbnail of user deowanh
Bangladesh
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

It was a nice experience. The person was able to solve my problem even less than a minute. Best customer service

Date of experience: May 29, 2018

Thumbnail of user sabrinab61
Tunisia
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

I have to thank Payoneer for giving me a chance to join their service. Professional and trustworthy: Payoneer is Number One!

Date of experience: May 28, 2018

Thumbnail of user christophere281
Nigeria
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

Payoneer is a good platform in every angle. Their services are top notch and the customer operators are kind and polite

Date of experience: April 19, 2021

Thumbnail of user darrenw185
Jamaica
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

My experience is good so far. I can receive and pay money through payoneer, I can also apply for a card.

Service
Value
Shipping
Returns
Quality

Date of experience: July 19, 2021

Thumbnail of user bushray1
Pakistan
1 review
0 helpful votes
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February 12th, 2020
Verified purchase

It was good experience, very kind operator and it was nice meeting. I hope this communication will be resolved my issue.

Date of experience: February 9, 2020

Thumbnail of user yehudas2
Israel
1 review
0 helpful votes
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September 14th, 2018
Verified purchase

The dispatcher who took care of me was sweet and efficient, She understood the problem and knew exactly what to do

Date of experience: September 12, 2018

Thumbnail of user paula318
Nigeria
1 review
0 helpful votes
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June 17th, 2018
Verified purchase

But y'all take card maintenance when I haven't even started using the card. Too bad. Can't I put money there na

Date of experience: June 15, 2018

Thumbnail of user eddiej39
Florida
1 review
0 helpful votes
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September 23rd, 2018
Verified purchase

Agent found a solution to my problem in seconds! The customer service rep was polite and prompt to address my problems.

Date of experience: September 21, 2018

Thumbnail of user erdit
Turkey
1 review
0 helpful votes
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January 11th, 2020
Verified purchase

I'm very happy to use Payoneer for getting my international payment. Works very well and customer service also very good too.

Date of experience: January 8, 2020

Thumbnail of user sunilg12
India
1 review
0 helpful votes
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January 11th, 2020
Verified purchase

Great, Kindly try to work on the accent so that people from all part of the world would understand the communication

Date of experience: January 8, 2020

Thumbnail of user masat1
Serbia
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

I felt happy there was someone who i reached easy and understood my problem and said it will be solved soon

Date of experience: January 29, 2021

Thumbnail of user shahriari
Bangladesh
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

The girl on the phone was very polite and professional... and most important she has a sexy voice I liked her...

Date of experience: March 10, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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