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Payoneer has a rating of 4.5 stars from 9,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I am waiting for my card. As soon as I start using the services I'll come back to give another review.
Date of experience: July 21, 2019
Agent was wonderful and understanding. It was great to talk with someone who was aware of the services his company provide.
Date of experience: July 1, 2020
Before calling Payoneer I was really confused. Then after getting the service
I felt GREAT!
Thank you!
Date of experience: November 12, 2018
I HAD A BIG PROBLEM, MY PAYMENTS GET PENDING FROM THE INCOMPETENCE OF THOSE NOT PROFESSIONAL OPERATORS THAT THEY HAVE. TREE OF THEM HANG UP THE PHONE ON FACE BECAUSE DID NOT WHAT TO RESPOND, THAT IS INSANE I SPEND 48 HOURS AND 120 EURO IN PHONE CALLS TO HEAR SOME GIRLS ON CUSTOMER CARE HOW GOOD THEY BLAME THE CLIENTS AND HOW GOOD THEY ARE ON Hng up the phone on the fce to the client, THAT REALY SUCK IN THE END PAYONEER TAKE THE TAXES BUT IS NOT NICE THT THEY HIRE WOMANS THAT ARE UNPROFESSIONAL AND ALSO ORDINARY IN THE RESPONSES TO THE CLIENT. I GET VERY ANGRY WITH PAYONEER, I WILL NEVER USE THIS SERVICE AGAIN once i get my funds, PAYPAL I THINK IS THE BEST
Date of experience: December 9, 2020
Have difficulties using in South America atms put holds on my card in Santa Marta and Bogota. There are not many banks and disputes csn take months
Date of experience: May 28, 2018
I have used their customer support service manybtiles and they are very accommodating. They're helpful and polite. Great seevice too.
Date of experience: January 3, 2019
Customer support was helpful, althought issues was not resolved immediatly, I expect resolution within the next couple of business days.
Date of experience: June 25, 2018
Dissapointed because the call took 22minutes. I answered the security questions correctly and yet still no immediate assistance was given.
Date of experience: November 21, 2018
I love the way the associate helped me. She was very kind and understanding.
Date of experience: June 3, 2024
Am trying to solve my issue since last wednesday and its not solved yet i hope the lady who i spoked to will realy do something about it
Date of experience: October 20, 2021
I love payoneer the are the way to go I have been using their services for 2years and I have no regrets I get my payments on time and their hew features I live for
Date of experience: September 2, 2020
It's a very excellent experience because Mr. Thomas talked very politely and understand my problem easily and assured me to solve it ASAP.
Date of experience: March 8, 2021
I wasn't able to login my account so I contact the customer care I loved how the Allen gave me the instructions so that I can login to my account and she was very polite, very good customer service.
Date of experience: August 4, 2020
I am having a good experience till now but in future i am not sure about the services but i must say that they are very fast and trustworthy
Date of experience: May 31, 2018
I was surprised when the customer care rep returned my calls in order for to complete my complains. And in record time he got the job done for me.
Date of experience: May 24, 2021
It's my first time to use Payoneer and my money went missing. Now I have to wait a few more days for them to completely resolve my issue. :(
Date of experience: May 29, 2018
Had an issue logging into my account due to lost phone number and the cool customer support rep was very helpful and got me back into my account yay!
Date of experience: May 27, 2021
Good service quickly money transfer in week i love it Am always with u payoneer' keep it up well great job one day u growth up in all world
Date of experience: January 20, 2019
I am proud to work with payoneer card services and payments thanks
I would recommend as much people as possible to join in and get the life debt free
Date of experience: January 16, 2019
I was using Paypal but was not happy, I found Payoneer as an alternative through Google search and I feel that it's better than Paypal especially the customer service.
Date of experience: February 12, 2020
I believe they are doing their best to make us satisfied. They have saved me a lot of money as it is free to transfer from Payoneer to Payoneer.
Date of experience: November 16, 2020
It was awesome love the quick help I got. I wish every time I call I get someone that can listen to my issue and resolved it on spot.
Date of experience: March 12, 2021
Great service, customer service i recommended to any one for his business
I am happy to have account with them always answer questions and concern
Date of experience: May 16, 2018
The payoneer is the best payment method. They are very friendly and professional. I will using it and suggest to use my partner and friends.
Date of experience: May 18, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear OlTa,
Thank you for taking the time to leave a review. We’re really sorry to hear you did not have a positive experience with Payoneer Customer Support.
We're hoping that our associates eventually were able to offer a solution that met your needs. If you still need assistance, please respond to the private message that we've sent you. We'll be more than happy to follow up this situation for you.
We're constantly working to improve our customer service and truly appreciate your feedback!
Best,
The Payoneer Team