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Payoneer has a rating of 4.5 stars from 9,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Very professional They tried very hard to help me but overall we're not successful in what I wanted to get accomplished according to their policies
Date of experience: October 8, 2018
Credit card does not work well. And I did not know how to inform you. After a few hours I found the phone to call.
Date of experience: October 8, 2020
It is great company an I will recommend it to other. My phone call was attended immediately and the agent was well dedicated an polite.
Date of experience: October 18, 2018
My experience is not good with payoneer, it took longer than other money transfer for may pay, it holds may pay very frustrating and disappointed
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Spoke with customer service people without much wait time. Got excellent help and got my account set up in very short order. Very pleasant people
Date of experience: December 6, 2018
The person who assist me is really do good.
He tries his best for helping me.
Its really good.
I want to stay with payoneer.
Date of experience: June 26, 2018
Needed an update on a status that was pending. She was very polite and clear on issues and how to resolve. Made us feel comfortable.
Date of experience: August 7, 2020
Nice platform it is. But need to increase efficiency of problem solving, becuase it takes very long time to get to actual solution Thank you
Date of experience: July 26, 2019
Experience is good but from a couple of, I am facing pending payment issues kindly take a look on that I am your regular customer...
Date of experience: May 31, 2021
I had an issue with paying vendors in another country and in a different currency. This was quickly addressed and resolved in one phone call.
Date of experience: January 20, 2019
I have been using Payoneer for a long time and I appreciate it and hope it will remain to provide us with this good service.
Date of experience: January 25, 2019
I called about my account being hacked and the matter was followed to the end. I think it was a great Payoneer experience so far.
Date of experience: August 17, 2018
There service is great. They are the best in payment. There customer representatives are great too. I am happy to be part of thos family.
Date of experience: August 19, 2018
Very polite staff. They provide clear direction and solutions to the issues. They deliver on what ever they promise. So far, I am very satisfied
Date of experience: June 4, 2020
I just to their help and the representative listen to my issue carefully and respond very quickly so m satisfied with their customer care service
Date of experience: August 26, 2021
I got answers patiently to my repeatedly asked same questions:)
I was very satisfied with the call. She was very kind and focused on problem-solving.
Date of experience: April 27, 2020
I used the online chat and was helped in a correct and professional matter. Everything was checked before I got my answers to avoid mistakes.
Date of experience: May 21, 2018
I'm a new customer, so I needed some help to understand how to work with Payoneer and everything explained to me very simply.
Very recommend.
Date of experience: August 28, 2018
With Payoneer customer service I like it. The call center was just at the right time and I got all my information that I needed.
Date of experience: August 7, 2018
Dear sir,
Id number: *******
My 940 dollars is pending from 15-01-2020.
I can't receive 940 dollars, please check and send in my payoneer account.
Date of experience: December 26, 2019
Payoneer is the best service I have used. It is secure and allow me receive payment from my clients as a programmer. I love it.
Date of experience: November 7, 2019
The new terms & service of having to get $5000 in payments from other platforms in order to be able to bill clients is awful!
Date of experience: June 18, 2018
Payoneer has the best customer service. The agents are helpful and will assist you if you have any problems.
Keep up the good work guys.
Date of experience: May 25, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi There,
I am sorry to hear that our support team has not provided you with some clarity on your case. I would be happy to take a look into this to see if there is any more information or support we can provide you. Please feel free to reply to the message out team has sent you at your earliest convenience so we can take a look.
Best,
The Payoneer Team