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Payoneer has a rating of 4.5 stars from 9,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Excellent customer service. John was very helpful with resolving my issue. I was able to fix the issue immediately
Date of experience: May 31, 2018
Respond was fast and understood what I was saying. Waiting now for the reply. My previous surname was Cronje.
Date of experience: December 4, 2018
I had a problem with an online purchase. I called customer service and the were very attentive and responsive.
Date of experience: November 28, 2018
Amazing experience. It was a very nice experience to talk to customer support representative, she answered all my problems
Date of experience: December 10, 2018
You have security and good service. Satisfied your customers. This is important for me. Thanks for the service provided.
Date of experience: December 14, 2018
I really appreciated the customer service. It was very helpful and I would gladly recommend it to other people.
Date of experience: July 31, 2018
An effective tool of international monetary transactions. However, Payoneer needs to improve acceptability of transfer to many more countries.
Date of experience: August 27, 2019
Understanding and compassionate care. The representative takes their time to understand the issue and gives appropriate advice where necessary.
Date of experience: September 14, 2021
Excellent Service rendered and the representative was absolutely amazing. She was diligent and tried to understand my particular challenge
Date of experience: December 28, 2018
I made a double payment to a client in Pakistan via your service and I am yet to get my refund. Took over a week for it to be processed
Tip for consumers:
If you have time to spare use this service
Date of experience: July 8, 2017
I was having issue with my payoneer login which was solved over call immediately with polite and professional manner.
Date of experience: December 27, 2018
I'm really appreciate you. Your customer care service is excellent keep it on. Thank You for good good services.
Date of experience: October 19, 2020
Not to worry when you have such an amazing service to help you. I was facing an issue and now I am sure that the issue will get resolved soon.
Date of experience: January 10, 2019
Fantastic experience with the customer services and your platform Hope enjoy in the future from your organisation. Thank you
Date of experience: January 11, 2019
I'm very satisfied for your service and my issue is resolved and Thanks Gretel it's a very good person.
Date of experience: February 16, 2021
The women assist me very well and make me sure that nothing going wrong with the payment. Thank you!
Date of experience: January 15, 2019
My experience with payoneer is very good. I am using payoneer mastercard from last 3 years. Really good company
Date of experience: February 21, 2017
Rang with concerns that account had been hacked and Sophia was reassuring and efficient in dealing with the issue.
Date of experience: July 31, 2018
Great experience and great customer service. I loved the way the agent took care of me in my concern.
Date of experience: January 28, 2019
My experience is so awesome, especially customer care officer fay. I recommend Payoneer service for everyone, especially for freelancers.
Date of experience: June 22, 2018
Is a very expensive service compared to others out there but the customer service is much improved since 2017
Date of experience: February 21, 2019
Rep was courteous and professional. I was very pleased with the prompt service and immediate resolution to my issue.
Date of experience: August 24, 2018
I'm very happy to join Payoneer and it saves me lots of time very helpful and responsible.
Thank you
Date of experience: June 13, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Rex, I am sorry to learn you have experienced issues with your payment. Please see my PM so I can learn more about the issue and help you out.