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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
582
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user xhengizb
Serbia
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

You are giving clear informations. I am satisfied with your service. I did not wait to long and you informed me. Thank you.

Date of experience: June 14, 2018

Thumbnail of user mikeh950
Thailand
1 review
0 helpful votes
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September 26th, 2019

Payoneer is a great service and the staff in customer service are excellent. Any issues that arise are dealt with easily and quickly.

Date of experience: September 24, 2019

Thumbnail of user innak22
France
1 review
0 helpful votes
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November 28th, 2019
Verified purchase

Thank you for quick and professional response! Case manager Olga was very polite and resolve my problem with success, thank you, Payoneer team!...

Date of experience: November 25, 2019

Thumbnail of user karenm704
Canada
1 review
0 helpful votes
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May 28th, 2018
Verified purchase

I will not hesitate to recommend payoneer to my friends and family... excellent service... it was fast and easy and issue rectified swiftly

Date of experience: May 25, 2018

Thumbnail of user amyc389
Canada
1 review
0 helpful votes
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October 25th, 2018
Verified purchase

I was disappointed to find that my CAN$ Payoneer card had a yearly fee... so I had the card cancelled before hanging up.

Date of experience: October 22, 2018

Thumbnail of user arhamk
Pakistan
1 review
0 helpful votes
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October 24th, 2018
Verified purchase

I have been using Payoneer since 2 years. Its the best and fast service. Payoneer support also a best support. Always guide well.

Date of experience: October 20, 2018

Thumbnail of user milost2
Serbia
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

I always had a great experience at Payoneer. Also, support is always very professional and easy to solve any problem I ever had.

Date of experience: May 31, 2018

Thumbnail of user hamidy2
Sweden
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Great and professional support and i am satisfied and will recommend.
In addition to that my issue was resolved in just few minutes.

Date of experience: May 31, 2018

Thumbnail of user sagarm20
India
1 review
0 helpful votes
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September 15th, 2021
Verified purchase

Very good experience always smooth in use the app was faster i felt very comfortable when i use it for my withdrawal s

* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 16, 2021

Thumbnail of user ererei
Nigeria
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

Less stress and solved problem within few minutes, the customer care agent was willing to listen and solve my problem, which was outstanding!

Date of experience: June 7, 2018

Thumbnail of user joshuaa91
Qatar
1 review
0 helpful votes
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January 3rd, 2019
Verified purchase

I think their response to customers is very good they don't keep you waiting, I'm very satisfied with how they respond to calls

Date of experience: January 1, 2019

Thumbnail of user paulineo9
Kenya
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

One of the best online banking companies to work with. Be assured of your security and timely release of your money, Thank you

Date of experience: August 1, 2018

Thumbnail of user priscarlot
Jamaica
1 review
0 helpful votes
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August 8th, 2018
Verified purchase

They have always given great customer care and service. When I have an issue they make sure it is solved right right away.

Date of experience: August 6, 2018

Thumbnail of user myrar17
Philippines
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Payoneer is such a lifesaver. I can now get my earnings from my work at a higher exchange rate, a lot faster too!

Date of experience: January 2, 2019

Thumbnail of user ashfaks
Bangladesh
1 review
0 helpful votes
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January 27th, 2019
Verified purchase

I heard from my lots of friends about payoneer. Payoneer is the fastest payment method as I know. I loved to use it.

Date of experience: January 24, 2019

Thumbnail of user pamelaj86
Illinois
1 review
0 helpful votes
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August 16th, 2018
Verified purchase

Very professional customer service. Also the hours customer service is available are great. I would recommend this company to friends and plan to.

Date of experience: August 13, 2018

Thumbnail of user debrae51
Georgia
1 review
0 helpful votes
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July 19th, 2018
Verified purchase

Great service Thanks. Every since I have been a member I was using the card I would really refer others of this card.

Date of experience: July 17, 2018

Thumbnail of user miguelm109
New York
2 reviews
0 helpful votes
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February 7th, 2019
Verified purchase

Love the service it provides and customer services is always great I'm very happy with their service and support if and when needed

Date of experience: February 4, 2019

Thumbnail of user adedejid
Nigeria
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

If you are freelancer from Africa and you don't have a payoneer account you are deceiving yourself. Their customer service is very nice.

Date of experience: June 4, 2020

Thumbnail of user georgiosm8
Greece
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

Edwin great online manager provided all info and helped a lot! Answered all my questions and made my life easier! Thank you Payoneer!

Date of experience: May 29, 2018

Thumbnail of user arslana4
Pakistan
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

I like that the way they helped me. My card was blocked the reactivated it and approved the identity to get my payments.

Date of experience: June 7, 2018

Thumbnail of user raihanuli
Bangladesh
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

NIce help and I am really happy. Hope every customer of payoneer will get the same help. Wish best of luck to payoneer

Date of experience: May 28, 2018

Thumbnail of user wadsonm
Florida
1 review
0 helpful votes
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March 16th, 2019
Verified purchase

Payoneer make my life very easy receiving money from my client, and the app is as easy as 1, 2, 3 to use.

Date of experience: March 14, 2019

Thumbnail of user teds95
California
1 review
0 helpful votes
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August 23rd, 2018
Verified purchase

What a pleasure to have customer service available by telephone.
No waiting and professional, kind associate.
I can't say enough what a pleasure.

Date of experience: August 21, 2018

Thumbnail of user naseemullahk
Pakistan
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

Best experience so far, very easy and secured payment method so far love it and the master card is awesome working where perfect

Date of experience: April 29, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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