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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user shehzada1
Pakistan
1 review
0 helpful votes
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June 17th, 2018
Verified purchase

Being a freelancer, Payoneer is my backbone. This platform is not just a payment gateway buts it's more than my family. Always helping

Date of experience: June 14, 2018

Thumbnail of user hebat1
Jamaica
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

I got locked out of my account and the Customer Service rep was very helpful and polite. Plus the wait time was awesome.

Date of experience: May 18, 2018

Thumbnail of user dimitarm
Bulgaria
1 review
0 helpful votes
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September 13th, 2018
Verified purchase

Thanks to Payoneer i'm able to do my business very professional and secure! The transactions are quick and all the information is protected.

Date of experience: September 11, 2018

Thumbnail of user omara106
Morocco
1 review
0 helpful votes
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September 23rd, 2018
Verified purchase

Perfect service i like it keep going. I'm so happy by the service
To be honest i didn't find any problem with service

Date of experience: September 20, 2018

Thumbnail of user rudolfb2
Indonesia
1 review
0 helpful votes
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June 12th, 2019

The bank account is very restricted in accepting the methods of payments. It doesn't give the liberty nor flexibility to wire the money

Date of experience: June 12, 2019

Thumbnail of user latoyab55
Jamaica
1 review
0 helpful votes
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December 6th, 2020

If you work online or do business online dont worry about how you are going get paid. Payoneer is here for you worldwide.

Date of experience: December 4, 2020

Thumbnail of user mehtaba2
Pakistan
1 review
0 helpful votes
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November 23rd, 2019
Verified purchase

I have really enjoyed with payoneer services. I will recommend everyone to sign up for payoneer and enjoying the services transfer money world-wide

Date of experience: November 20, 2019

Thumbnail of user shelainel
Jamaica
2 reviews
0 helpful votes
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July 22nd, 2021
Verified purchase

Awesome and satisfied. The representative was willing and able to all me through the ordering process and I felt great after our interactions.

Date of experience: July 22, 2021

Thumbnail of user wilsong51
Philippines
1 review
0 helpful votes
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April 22nd, 2021
Verified purchase

They help me to change my phone number and their service is good because they are fast to resolved my problems in payoneer.

Date of experience: April 22, 2021

Thumbnail of user abdullaha516
Bangladesh
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Nothing to describe. Good services and response but may be due to heavy load and less customer representative services are a bit slow.

Date of experience: October 7, 2021

Thumbnail of user allanc178
Zimbabwe
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

I can't complain but so for its working perfectly but today it was slow but the issue was solved great thanks to payoneer

Date of experience: June 23, 2021

Thumbnail of user anisham10
Nepal
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

I love using Payoneer the customer service is awesome they always answer me and solve my problem
It is the best service provider

Date of experience: May 18, 2021

Thumbnail of user blessingo15
Nigeria
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

My issues were resolved promptly. I had issues with my local bank receiving payments from pioneer, so I called to reverse the funds.

Date of experience: July 19, 2021

Thumbnail of user ebadr
Pakistan
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

One of the best support agent i have ever seen. She understands my English language because i don't have a good English accent...

Date of experience: May 18, 2021

Thumbnail of user amost6
Israel
1 review
2 helpful votes
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July 24th, 2018
Verified purchase

I did not use it yet I will see in the future how it works - talk to me in a month time- want to me to say that your system is nudging me too much

Date of experience: July 21, 2018

Thumbnail of user mahmuduli2
Bangladesh
1 review
0 helpful votes
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September 24th, 2020
Verified purchase

Very nice, I call for about my nid cause of my payment was pending she solved it very helpfully. I don't have words to describe it

Date of experience: September 24, 2020

Thumbnail of user mousumik
Bangladesh
1 review
0 helpful votes
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November 28th, 2019
Verified purchase

I am happy with the customer care assistance will be more happy after getting the account approval.
Actually 5 days have past i didn't get approval

Date of experience: November 25, 2019

Thumbnail of user dmitriyd7
Ukraine
1 review
0 helpful votes
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June 19th, 2018
Verified purchase

Payoneer service helps me to build my business and make my life happier. I have used it since it launched and very satisfied about the service.

Date of experience: June 16, 2018

Thumbnail of user marvilm
Jamaica
1 review
0 helpful votes
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October 11th, 2018
Verified purchase

I welcome Payoneer in my life, because I'm from jamaica and need to do overseas transaction, and Payoneer open there doors to me. Thank you Payoneer.

Date of experience: October 8, 2018

Thumbnail of user sandram1907
GB
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

I had a problem that I thought needed fixing like my account needed to be verified. But it was for a card which was cancelled as per my request.

Date of experience: July 8, 2021

Thumbnail of user ismaelm10
Mexico
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

I have been using Payoneer for more than a year and everything has been awesome, I love the app, the website and my clients are happy using it too

Date of experience: June 7, 2018

Thumbnail of user mariac406
Nicaragua
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

They are always nice and helpful and very caring. I could not ask for more. When they answer your questions, they always make sure you understand

Date of experience: June 7, 2018

Thumbnail of user josueu2
Nicaragua
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

Excellent customer service rep very helpful took care of my needs i will recommend wish a reps will take care of customers like that rep did

Date of experience: August 10, 2018

Thumbnail of user bonnieg97
Maryland
1 review
0 helpful votes
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December 14th, 2018
Verified purchase

Polite but was on hold a long time. Did provide the information I needed and did not have to wait long to speak to an agent

Date of experience: December 12, 2018

Thumbnail of user michelleb627
Philippines
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

Great service and easy to talk with the customer service representative. English-language excellence.

Date of experience: December 25, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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