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Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
It is great to work with a company that makes it easy to make changes, get a new card ECT... The automated system is very smooth.
Date of experience: August 6, 2018
I am work home based and I really recommend Payoneer to my friends. It is convenient and awesome tool to pay and receive money. Great Job!
Date of experience: January 29, 2019
Matthew was nice, a great person to talk, he listened to me and was very helpful. I'm very happy with the high quality service he provided
Date of experience: August 14, 2018
Thanks for the quick respond customer care give, customer care is the only hope we the payoneer customers rely on, kindly keep your good work up
Date of experience: August 18, 2018
Mr Ido helps me to open an account
I really want to praise him! He is really a good one!
He is professional and know how to show that!
Date of experience: April 27, 2020
The customer service provided a clear view of my query. The customer rep was patient and polite. My answers were dealt with at a professional level.
Date of experience: February 14, 2019
Really appreciate the gentleman executing outstanding service today. Very informative & very polite.
Date of experience: June 14, 2018
I was really a great experience. I got solution of my problem. Call got disconnected and they called me back (really liked it). Many many Thanks
Date of experience: June 27, 2019
Easy to talk to, helped me in every way. Very fast at answering the phone, overall made it easy for me to understand so I thank you for that.
Date of experience: November 1, 2018
I got a message that said something and you guys took a different action blocking my funds...
Why? I have been with you guys for more than a year
Date of experience: July 16, 2018
Unless you call multiple times and get someone who actually wants to help you, you won't get your issues resolved. You need more people like Sophie.
Date of experience: November 8, 2019
I inquired about a pending payment that was under review and the payment was released within an hour of the call. Keep up the Good Work!
Date of experience: September 20, 2018
Please take action faster as possible as soon.
I have issue that not solve.
I need a new us bank account so please help me to solve this issue
Date of experience: September 17, 2018
Clear and simple. Transparent expenses. Worldwide usable. Professional and patient agents. Highly recommended.
Date of experience: June 12, 2018
I would like to receive an email step by step how to fill up all the required information and papers that I will need to su
Date of experience: September 18, 2018
All issues were resolved quickly, fully and professionally! All recommendations for international business!
Date of experience: December 3, 2020
My experience with Pioneer is good, but I want to get a result by solving my problem. I hope to solve the problem and give you a thousand health
Tip for consumers:
good site
Products used:
shoes jackets bells hat
Date of experience: October 5, 2021
Very professional and very polite customer service representative answered all the queries accordingly
Date of experience: November 17, 2020
Polite and answered questions related to additional information required to complete requested transaction
Date of experience: July 7, 2020
PAYONEER IS CHARGING HUGE AMOUNT OF COMMISSIONS AND TRANSFERRING INTERNATIONAL TRANSACTIONS TOO SLOW 👎🏾👎🏾👎🏾
Date of experience: June 4, 2024
PERFECTLY dealt me. Highly recommended service representative. She gave me full time to understand my issu and resolve
Date of experience: January 14, 2020
It was a nice talking to a customer care representative they listen my request calmly and resolve it.
Date of experience: November 22, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hello Jin,
Thank you for leaving an honest review of our customer care service.
We understand how frustrating it is to not have your issue solved after multiple calls. Our customer care representatives are all well informed about our services and what authorities they have. There are cases where incidents have to be transferred to other departments in order to continue with the request of the client. Once the requested information gets reviewed, then it is most likely transferred back to our customer care department to have the issue solved. So the next time the clients call, they can proceed in finalizing the steps to solve the client's request. We are happy that one of our representatives was able to solve this issue for you, but please understand that any request does go through other departments so things can get accurately solved in a timely manner.
However, thank you for pointing this out. We will send this review to our internal teams so they can provide better assistance in the future.
Best,
The Payoneer Team.