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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user saltanatb
Kazakhstan
1 review
0 helpful votes
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November 12th, 2018
Verified purchase

Thank you for your services. I would recommend your card to my friends and other people in my country. I am from Kazakhstan. I am a freelancer.

Date of experience: November 8, 2018

Thumbnail of user austinea
Greece
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

I will continue to use payoneer thanks i sure would like to say i have always trusted payoneer to make online transactions it is safe and reliable

Date of experience: June 11, 2018

Thumbnail of user srikanthk10
India
1 review
0 helpful votes
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November 30th, 2018
Verified purchase

I had issue with the requesting the payment, i have addressed it to customer care they have helped me out with that issue in a simpler way

Date of experience: November 28, 2018

Thumbnail of user albertog49
VE
1 review
0 helpful votes
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August 8th, 2018
Verified purchase

I called in order to put my pin in my card and the two times i did it, i was attended pretty good in a kind manner.

Date of experience: August 4, 2018

Thumbnail of user albertoo5
Colombia
1 review
0 helpful votes
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August 29th, 2018
Verified purchase

There is no comparison between this service and PayPal. This is the way a company should be run. It is a pleasure to find Enterprises like this

Date of experience: August 27, 2018

Thumbnail of user sirjanas
Nepal
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

I'm from nepal so from here our card are not valid for internationally and I feel so happy and fortunate to get chance to got this card.

Date of experience: September 1, 2020

Thumbnail of user domingoc12
North Carolina
1 review
0 helpful votes
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December 29th, 2019
Verified purchase

Great experience the representatives was very clear providing the information and very helpful. Thanks for your help.

Date of experience: December 26, 2019

Thumbnail of user makibah
Sweden
2 reviews
0 helpful votes
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July 31st, 2019

The fees are okay for what I need. Service is fine too. Only issue I have is, customer care wait time is too long.

Date of experience: July 31, 2019

Thumbnail of user omarf63
Bangladesh
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

Thank you so much for your valuable time., And it was a great time with you, Hopefully, it will be best for me :)

Date of experience: March 16, 2021

Thumbnail of user wiliamf1
France
1 review
0 helpful votes
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Thumbnail of user ebb2
Ghana
1 review
0 helpful votes
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July 3rd, 2020
Verified purchase

My phone credit run out and the gentleman offered to call me and he did. And again resolved my all issues for me... #Super

Date of experience: July 3, 2020

Thumbnail of user mariog86
Viet Nam
1 review
0 helpful votes
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December 20th, 2018
Verified purchase

Very nice platform with great customer support. Extremely helpful on dealing with a issue. Thanks a lot!

Date of experience: December 17, 2018

Thumbnail of user gabriellag12
Missouri
5 reviews
39 helpful votes
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February 18th, 2021

Great platform for making and receiving payments. Great and prompt customer service. Keep up the good works.

Date of experience: November 20, 2019

Thumbnail of user daniell453
Canada
1 review
0 helpful votes
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March 8th, 2019
Verified purchase

Pls give the money to the receiver
It should take no more than 2 days
I need to transfer more as soon as possible

Date of experience: March 5, 2019

Thumbnail of user karyns16
Nicaragua
1 review
0 helpful votes
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December 22nd, 2018
Verified purchase

Great and professional customer service 24/7. They resolved the issue very quickly. The agent was very kind.

Date of experience: December 19, 2018

Thumbnail of user sowmyap3
Germany
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

I had a good experience and i had some problems while transactions but representatives responded very well.

Date of experience: August 13, 2020

Thumbnail of user ghaithj
Turkey
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

The employee solved all the issues related to the login problems, but I still had a problem logging in and I could not login

Date of experience: July 28, 2021

Thumbnail of user chinyereo4
Greece
1 review
0 helpful votes
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March 9th, 2020
Verified purchase

I get my payments on time and their exchange rates are very reasonable! I wish I could use them on all my ecommerce accounts.

Date of experience: March 9, 2020

Thumbnail of user abdulwahidk
Pakistan
1 review
0 helpful votes
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October 2nd, 2019

Awesome services and their customer services are Love. They talk very politely and very lovely. I am in love with payoneer. Keep it up.

Service
Value
Shipping
Returns
Quality

Date of experience: October 1, 2019

Thumbnail of user saiyedn
Bangladesh
1 review
0 helpful votes
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December 14th, 2020

The customer support team at Payoneer was very helpful with my query. I was on a call with them and my issue was resolved.

Date of experience: December 14, 2020

Thumbnail of user joycep74
Texas
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

Why you need drivers licence and bank info. I want to evaluate how you pay me when it's time. You ask to much info.

Date of experience: May 17, 2018

Thumbnail of user sergioc47
Mexico
2 reviews
0 helpful votes
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May 28th, 2018
Verified purchase

Very good customer service. Nice, friendly and very professional. It's always nice to call the support team.

Date of experience: May 25, 2018

Thumbnail of user tobilobaa
Nigeria
1 review
0 helpful votes
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March 16th, 2019
Verified purchase

Payoneer has been the best payment service for me. I have been using it for 2 years now and I am glad I did

Date of experience: March 14, 2019

Thumbnail of user davidp792
MK
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

Always a helpful choice. Contact the team and they will provide a first hand information and advice.

Date of experience: May 21, 2018

Thumbnail of user rahatr1
Bangladesh
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

They help customers and make sure their experience is the best-putting customers need first and sure do business with the best prices. Love it

Date of experience: June 20, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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