• Bookmark

    Payoneer

2022 SITEJABBER AWARD

Payoneer

Write a Review

Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
View ratings trends

Instant Feedback

1 reviews

232
See all photos
How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user robiulh
Bangladesh
1 review
0 helpful votes
  • Send Message
June 9th, 2018
Verified purchase

I had never met an online service help like I met today. They help me very faster than any other. I am so thankful.

Date of experience: June 7, 2018

Thumbnail of user shaha12
Bangladesh
1 review
0 helpful votes
  • Send Message
June 14th, 2018
Verified purchase

The customer service is really the best. I would like to provide five out of five.
I wish the good luck.
Thanks a lot.

Date of experience: June 12, 2018

Thumbnail of user sigalitc
Israel
1 review
0 helpful votes
  • Send Message
June 13th, 2018
Verified purchase

Effective short and kind
Needed forms and explanations of the process of opening an account on Amazon

Date of experience: June 11, 2018

Thumbnail of user amdaduli
Bangladesh
1 review
0 helpful votes
  • Send Message
June 26th, 2019

Very Good, and I am really Happy. This was first time. Normally I was hearing payoneer help center is good, But Today is approved.

Date of experience: June 26, 2019

Thumbnail of user keenanb10
Israel
1 review
0 helpful votes
  • Send Message
July 21st, 2018
Verified purchase

Joseph has been very accommodating and helpful. And he addressed and helped me fix my concern easily.

Date of experience: July 19, 2018

Thumbnail of user ranbirs3
India
1 review
0 helpful votes
  • Send Message
August 22nd, 2018
Verified purchase

The customer service lady was very polite and handled my issue very professionally and in minimal of the time she provided the required info.

Date of experience: August 20, 2018

Thumbnail of user davidl1007
Malta
1 review
0 helpful votes
  • Send Message
August 12th, 2018
Verified purchase

Payoneer give a perfect service both with their product and customer service! Payoneer are real market leaders!

Service
Value
Shipping
Quality

Date of experience: August 10, 2018

Thumbnail of user cipriani1
Netherlands
1 review
0 helpful votes
  • Send Message
August 8th, 2018
Verified purchase

I use this service for Amazon and to receive payments. It's work great and amazing customer service.

Date of experience: August 6, 2018

Thumbnail of user shirim1
Israel
1 review
0 helpful votes
  • Send Message
August 31st, 2018
Verified purchase

I got a very good and patient service. Helped me solve a problem with no problem :). thank you for your patient and professional treatment

Date of experience: August 29, 2018

Thumbnail of user joycec334
Kenya
1 review
0 helpful votes
  • Send Message
June 18th, 2020
Verified purchase

I enjoy payoneer services, they are fast and efficient. Their customer service are prompt and have a good grasp of the services they offer.

Date of experience: June 18, 2020

Thumbnail of user mdi28
Nigeria
1 review
0 helpful votes
  • Send Message
May 5th, 2021
Verified purchase

Payoneer makes it possible for me to receive donations to my international fund raiser. Kudos to them.

Date of experience: October 5, 2018

Thumbnail of user armanh11
India
1 review
0 helpful votes
  • Send Message
April 19th, 2021
Verified purchase

I understand customer what they said
I have to wait till today to reflect money in my bank account that I will do that

Date of experience: April 19, 2021

Thumbnail of user joselingg
Nicaragua
1 review
0 helpful votes
  • Send Message
June 9th, 2021
Verified purchase

I've called in Spanish and also English, in both times they answered quickly and resolved my concerns

Date of experience: June 9, 2021

Thumbnail of user keishan2
Honduras
1 review
0 helpful votes
  • Send Message
October 4th, 2018
Verified purchase

I was pleased that my case was handled in a timely manner. The reps that I spoke to during the time were very professional.

Date of experience: October 2, 2018

Thumbnail of user sarfarazs1
Pakistan
1 review
0 helpful votes
  • Send Message
January 14th, 2021
Verified purchase

I especially value the hostess,, her kindness, her patience and her helpfulness during my Call. Thank you!

Date of experience: January 14, 2021

Thumbnail of user atthapholc
1 review
0 helpful votes
  • Send Message
May 3rd, 2020
Verified purchase

They are good company, reliable system to transfer or protect your money to support your business. Thanks

Date of experience: May 3, 2020

Thumbnail of user melaniet149
Philippines
1 review
0 helpful votes
  • Send Message
November 5th, 2020

I CAN'T LINK MY GCASH ACCOUNT, I'd been cash in for many times before, but, now the payoneer account need to link again but it's not working, I tried many Ways to fix this but it's not working

Date of experience: November 4, 2020

Thumbnail of user stepheng849
Kenya
1 review
0 helpful votes
  • Send Message
May 12th, 2020
Verified purchase

The experience was just splendid. I was attended to in a professional way and was extremely satisfied

Service
Value
Shipping
Returns
Quality

Date of experience: May 12, 2020

Thumbnail of user asifm29
AE
1 review
0 helpful votes
  • Send Message
January 27th, 2021
Verified purchase

They are so helpful and supportive. Response so fast and provide the best information about customers inquiry.

Date of experience: January 27, 2021

Thumbnail of user baldey
New York
1 review
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase

Amazing customer care and I love everything about you thanks for you quick response I really appreciate

Date of experience: February 8, 2021

Thumbnail of user binhn4
Viet Nam
1 review
2 helpful votes
  • Send Message
February 20th, 2017

Thanks for team support Vietnam Comunity <3
I believe other countries out all the good work all you do this.

Date of experience: February 20, 2017

Thumbnail of user edisonr7
Philippines
1 review
0 helpful votes
  • Send Message
October 9th, 2021
Verified purchase

Had struggle using Payoneer, I thought it was okay with all the detail I gave but still has many verfications.

* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 9, 2021

Thumbnail of user joseem5
Saint Lucia
1 review
1 helpful vote
  • Send Message
March 8th, 2019
Verified purchase

The person I talked to on the telephone was patient and very dedicated to try to solve my problem and give me more info on my account.
Thank you.

Date of experience: March 5, 2019

Thumbnail of user rmcc
Sri Lanka
1 review
0 helpful votes
  • Send Message
January 3rd, 2019
Verified purchase

I had a trouble with my Pin number and I contacted Payoneer customer service. Happy to say They helped me to requesting a new pin number for my card.

Date of experience: January 1, 2019

Thumbnail of user juand111
Ecuador
1 review
0 helpful votes
  • Send Message
April 20th, 2020
Verified purchase

The Customer Service Agent who assisted me was professional and diligent throughout the whole phone call, and gave me the answer that I needed and expected. Overall, GREAT SERVICE.

Date of experience: April 20, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

How do I know I can trust these reviews about Payoneer?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Payoneer?