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Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I have called the agent to report a stolen or lost card, the agent was so kind and guide me thru the procedure despite that I was a little bit lost
Date of experience: October 15, 2018
Excellent, professional, and high-quality service, from the team at Payoneer and their support team. Always there to help their clients.
Date of experience: June 12, 2020
Service was prompt, polite and keen to assist. He was aware of the urgency of my issue and gave it the attention it deserved. Most appreciated.
Date of experience: January 21, 2019
This was my first call and the service rep was patient in listening and very willing to understand and help!
Date of experience: February 7, 2019
My experience was very good. The customer care agent was polite and very helpful. I got a very quick response
Date of experience: July 31, 2020
We are with Payoneer since we have started. And they are polite and carefully listens all the problems and give us a nice and good results.
Date of experience: October 22, 2018
They support the customer so helpful. I an very happy to see this type of customer support team. Very good.
Date of experience: January 27, 2020
Hold time was very short. I got a hold of a representative right away.
Claire was very nice and she deserves a pat on the back.
Date of experience: December 12, 2018
Great response. I am very satisfied with him but he should replay emails as fast as he can. But he is great for me while arguments.
Date of experience: May 16, 2019
I was very satisfied with the assistance received.
The team member was very helpful, knowledgeable and timely in his response.
Date of experience: September 5, 2019
Staff was very friendly to me. I was in trouble with my account name. They talk to me kindly and tell me how to fix it.
Date of experience: February 26, 2020
Thank you for the information. She talks me very politely and give me the right information so I am satisfied
Date of experience: December 28, 2018
I can't see in my withdrawal options in my Payoneer app how I know about that
plz help me to the transfer amount to my account
Date of experience: December 7, 2020
I am very pleased with the humility and very responsive nature of the staff. Very straight solutions. No long talks
Date of experience: July 10, 2020
I like payoneer,, very easy to use. Customer service are polite and reliable. Everything is easy to understand and follow.
Date of experience: May 18, 2018
I had some issue related to payment. It was solved quickly. I am very happy and recommend it to others.
Date of experience: May 18, 2018
I do appreciate everything with Payoneer, I can receive payments from everywhere onto my payoneer card. Payoneer is very good.
Date of experience: June 5, 2018
Excellent service from Spain. I will call again if I need it. I hope you will open a call center in Italy or in Italian speaking.
Date of experience: June 5, 2018
My experience was very good. The man that I talked to was very helpful and very polite. I would definitely recommend this site to other people.
Date of experience: May 31, 2018
Friendly customer services. Best in the Industry. Best rates especially in the Kenyan market. Would recommend it to any person.
Date of experience: May 23, 2018
They never failed to amaze me with their amazing support and service. Very much appreciated and I will use their service as long as I can
Date of experience: May 21, 2018
I needed information regarding the status of my account. Max assisted me with my inquiries in reference to my account.
Date of experience: June 4, 2018
Awesome! I loved the services.It was quick and got it confirmed. The service was polite. Fast and easy. Thanks again.
Date of experience: May 28, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
