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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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How would you rate Payoneer?

Reviews (9,442)

Rating

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jackm358
Thailand
1 review
0 helpful votes
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October 5th, 2018
Verified purchase

I am very Happy with the support I received with Payoneer. I can only wish other companies can be a good as you.

Date of experience: October 3, 2018

Thumbnail of user melissaf414
AE
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

Thank you jam for assisting me to my concern you really help me a lot.
Appreciated thank you for the excellent service. God bless you and keep safe

Date of experience: August 11, 2020

Thumbnail of user leslier126
El Salvador
2 reviews
1 helpful vote
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March 6th, 2019
Verified purchase

Good experience i can't complain, every time I have to call is been a good experience. I will keep on recommending you company

Date of experience: March 4, 2019

Thumbnail of user abdullaha310
Pakistan
1 review
1 helpful vote
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September 30th, 2020
Verified purchase

I added a new bank. Provided info and documents. And bank under review. And no reply waited for 6 days. Bad days Payoneer

Date of experience: September 30, 2020

Thumbnail of user abdulh78
Pakistan
1 review
0 helpful votes
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March 17th, 2020
Verified purchase

I really appreciate payoneer team and the service of payoneer. I will strongly recommend payoneer. Thank you soo much for your great service.

Date of experience: March 17, 2020

Thumbnail of user joel1062
Philippines
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Agent Mia was very helpful and patient throughout the conversation. Listens very well with the concern that is the my experience was seamless.

Date of experience: September 20, 2021

Thumbnail of user sayedam
Bangladesh
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

It was my first time. I was little bit nervous. But she was very cordial. She suggested me what should I do very clearly. I think it's Excellent!

Date of experience: February 10, 2021

Thumbnail of user umairf1
Pakistan
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

I have very good experience and god bless you Payoneer. I will suggest every person to contact payoneer if you have any query.

Date of experience: May 18, 2018

Thumbnail of user naumana6
Pakistan
1 review
1 helpful vote
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September 30th, 2020
Verified purchase

My money withdrawal was processed on 29 July and its now 18 August 2020. No trace of the money. I think I have lost the money.

Date of experience: August 17, 2020

Thumbnail of user adeniyia4
California
1 review
0 helpful votes
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March 17th, 2020
Verified purchase

I love this payoneer it a cool and good account because I can withdraw from all my online banking account through this payoneer

Date of experience: March 17, 2020

Thumbnail of user daciang
Germany
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Good customer support and the service works well. No problems so far. The customer support center helps with id verification and any questions.

Date of experience: June 6, 2018

Thumbnail of user nirmalaa
Nepal
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

Payoneer always provides the best services. The way the assist is just wonderful and great. Thank You Payoneer for being there for us.

Date of experience: May 28, 2018

Thumbnail of user mdanwarh
Bangladesh
1 review
0 helpful votes
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October 12th, 2020
Verified purchase

I decided to close my previous payoneer account. You have given a very good service. I am very happy to get your service.

Date of experience: October 12, 2020

Thumbnail of user turkim
Saudi Arabia
1 review
0 helpful votes
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October 12th, 2020
Verified purchase

Awesome very nice and polite person she was so good I was so angry but she let me feel good by her respect and services God bless her

Date of experience: October 12, 2020

Thumbnail of user travisc69
California
1 review
0 helpful votes
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June 25th, 2018
Verified purchase

I needed to set up my account and I was helped swiftly and professionally. The customer service rep was very polite and helpful.

Date of experience: June 23, 2018

Thumbnail of user mdf10
Bangladesh
1 review
0 helpful votes
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June 17th, 2018
Verified purchase

I was lost my card, and the agent very smoothly help to block my old card and ordered for a new card. Awesome

Date of experience: June 15, 2018

Thumbnail of user mohameds65
Germany
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

It was professional and fast and I liked how the person on the phone talked to me and keep up the good work

Date of experience: July 31, 2018

Thumbnail of user sirazuli
Bangladesh
1 review
0 helpful votes
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August 8th, 2018
Verified purchase

Payoneer customer service is very excellent. Customer managers are very friendly. It's a very first service and quickly fixed issues with my account.

Date of experience: August 6, 2018

Thumbnail of user iftikhers
Bangladesh
1 review
0 helpful votes
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September 8th, 2018
Verified purchase

It's a great service. Very easy to do transection. Before the expiration of the previous card I got the new card very quickly.

Date of experience: September 5, 2018

Thumbnail of user gnelv
Armenia
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

I have forgotten the pin code of my payoneer card. I called the service center and my issue was solved fast and easy.

Date of experience: December 16, 2019

Thumbnail of user pankajk32
India
1 review
0 helpful votes
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November 8th, 2018
Verified purchase

My experience is very bad because i am create my account last many days ago but my account is not active till now.

Date of experience: November 4, 2018

Thumbnail of user mda106
Bangladesh
1 review
0 helpful votes
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April 15th, 2020
Verified purchase

I found a solution to everything I needed to know about this Pioneer Payoneer account. Most of I am satisfied with this service.

Date of experience: April 15, 2020

Thumbnail of user jackc749
California
1 review
0 helpful votes
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October 22nd, 2020
Verified purchase

Since l used the Payoneer, usually l received payment on the third day. It's very fast, l will always using Payoneer in future

Date of experience: October 22, 2020

Thumbnail of user madushikan
Sri Lanka
1 review
0 helpful votes
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August 26th, 2020
Verified purchase

I called the customer care services to get my account approved and i am very satisfied with the services they provided to me.

Date of experience: August 26, 2020

Thumbnail of user kimonee
Jamaica
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

I was pleased with the service I got and he understand my issue and he helped in the best way possible. Highly appreciated.

Date of experience: September 23, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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