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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user sorowarh
Bangladesh
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

It was amazing! I really appreciate their support. I forgot my card pin and contacted support to reset. The support was very helpful to me.

Date of experience: June 12, 2018

Thumbnail of user krenarz
Albania
1 review
0 helpful votes
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June 10th, 2018
Verified purchase

He is a helpful person, even if my English is really bad,, he was calm to clarify all my question, really a good guy, thanks:-)

Date of experience: June 8, 2018

Thumbnail of user eunjeongc
KR
1 review
0 helpful votes
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June 28th, 2018
Verified purchase

The first one who helped me another day was gentle who had a calm and warm attitude. And the person who met today was good.

Date of experience: June 26, 2018

Thumbnail of user paulinej20
Jamaica
1 review
0 helpful votes
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July 21st, 2018
Verified purchase

All I can say Payoneer is the best international card world wide. If anyone should ask me about recommending an international card I say Payoneer

Date of experience: July 19, 2018

Thumbnail of user ismeraig
DO
1 review
0 helpful votes
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August 1st, 2018
Verified purchase

Was very pleasant and helpful. Got the answers that I was looking for. You have a good team. Thank you for all the good work.

Date of experience: July 30, 2018

Thumbnail of user gaetanl1
France
1 review
0 helpful votes
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July 21st, 2018
Verified purchase

I had to call the call center and the person that talked to me was very professional, objective, clear and did the best he could.

Date of experience: July 19, 2018

Thumbnail of user hassanc9
Morocco
1 review
0 helpful votes
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August 31st, 2018
Verified purchase

I liked so much the customer service experience, and the time allowed to help me, I found the solution and it was a great experience.

Date of experience: August 29, 2018

Thumbnail of user peggyh109
Colorado
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

They took care of my my concerns in very fast time. I will always call when I have concerns. Easy to talk to fast response

Date of experience: January 7, 2019

Thumbnail of user hasibulh5
Bangladesh
1 review
1 helpful vote
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October 26th, 2020
Verified purchase

Everything is good, thank you very much, she was very helpful, I am very happy and very satisfied with your service, once again thank you

Date of experience: October 26, 2020

Thumbnail of user kawsara6
Bangladesh
1 review
0 helpful votes
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June 7th, 2021
Verified purchase

Payoneer Is a Great service. I am very satisfied. I have been for the last 5 years. I am with Payoneer and I will stay

Date of experience: June 7, 2021

Thumbnail of user bryanf192
Thailand
1 review
0 helpful votes
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October 11th, 2020
Verified purchase

I cannot get money sent to Thailand, automated messages bouncing me off, seem to hit a brick wall, no idea how to get my money to Thailand

Date of experience: September 11, 2020

Thumbnail of user shainac14
AG
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

Experience was easy going, got my issue resolved Anne understood clearly what my issue was and assisted me swiftly

Date of experience: June 28, 2021

Thumbnail of user zeeshana49
Pakistan
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Best and easy access payment sending and receiving is very easy and i appreciate All teams work witch is behind it thanks

Date of experience: November 4, 2021

Thumbnail of user mdtariquli
Bangladesh
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

I had a problem with my account. Now it's solved. The customer care representative solved my problem very carefully.

Date of experience: September 10, 2020

Thumbnail of user anila11
India
1 review
0 helpful votes
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December 8th, 2018
Verified purchase

Payoneer has hefty processing charges, Need to reduce the processing charges as the they are more than my income,

Date of experience: December 5, 2018

Thumbnail of user sarak131
BA
1 review
0 helpful votes
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November 17th, 2018
Verified purchase

Very good, I just need to solve my issue. Thank you for forwarding my issue to the relevant department.

Date of experience: November 13, 2018

Thumbnail of user chalig
Thailand
1 review
0 helpful votes
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November 8th, 2019

I asked the option for my duplicate account and the customer service give me all information for the best.

Date of experience: November 6, 2019

Thumbnail of user borhanu1
Bangladesh
1 review
0 helpful votes
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August 24th, 2019

It was second communication with Payoneer representative. It was great customer service indeed. Payoneer resolved the problem quickly. Thanks

Date of experience: August 22, 2019

Thumbnail of user nguyenp9
Viet Nam
1 review
0 helpful votes
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May 28th, 2019

Thanks you very much!

I feel very pleased with your service.

Your company has created a very good and successful service platform.

Service
Value
Shipping
Returns
Quality

Date of experience: May 28, 2019

Thumbnail of user duyenv
Viet Nam
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

Great, I am very happy to receive the enthusiastic support from the consultants, I will call the friends using. Thanks very much!

Date of experience: September 17, 2018

Thumbnail of user paulr497
Nevada
1 review
0 helpful votes
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September 15th, 2018
Verified purchase

The agent was very nice, polite and helped me with my case.

The information was accurate and she took the time to review in detail my case.

Date of experience: September 13, 2018

Thumbnail of user mohidurr
Bangladesh
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

Whenever I have a Question, they answer promptly. Thats what I like about Payoneer most.
Always have a solution.

Date of experience: April 1, 2021

Thumbnail of user kashifan
Pakistan
1 review
0 helpful votes
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May 30th, 2019

I submitted my account error my account login problem and i satisfied with Payoneer customer care team, Thank you

Date of experience: May 29, 2019

Thumbnail of user yolandan8
Puerto Rico
1 review
1 helpful vote
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March 2nd, 2019
Verified purchase

Unable to solve my problem. System doesn't update new phone numbers. Therefore unable to activate with new cell number.

Date of experience: February 27, 2019

Thumbnail of user olaposim
Nigeria
1 review
0 helpful votes
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February 17th, 2020
Verified purchase

Payoneer is best for payment method and their customer's service provide the best service for people to improve every

Date of experience: February 14, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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