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Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I had the best time talking with them. I felt like I was talking to a friend instead of a complete stranger.
Date of experience: July 3, 2020
I really like the experience that i get from payoneer service it is a better service from paypal to my own experience
Date of experience: February 21, 2019
She understood right away my problem and she was on the phone with me all the time. Even from the first moment, she said she will solve my problem
Date of experience: October 29, 2018
With more and more people doing business online and many persons working at home for international businesses the need has arisen for people to use international credit and debit cards to transfer and receive cash payments. There are also professional and small businesses looking to get paid by international companies and marketplaces. There are also enterprises or online marketplaces looking to transfer money to beneficiaries internationally so companies like Payoneer are doing a good job.
I must comment though on the fees structure that they have. I think the fees are ridiculously high. Let me just quote some of them to you: Annual Account Maintenance is a cost of twenty-nine dollars and ninety-five cents ($29.95) this is withdrawn from your available balance. A Card Replacement is twelve dollars and ninety-five cents ($12.95). An ATM Withdrawal or Cash Disbursement (via bank teller or in store) is three dollars and fifteen cents ($3.15) per transaction. Whenever you request a withdrawal and it is declined you pay one dollar ($1.00) An asterisk is placed at the bottom of their fee structure to make you aware of the fact that there is a fee for transactions originated in a country outside of the country of issuance OR in a currency different than the card currency above all fees assessed by MasterCard, the one that I have. I do hope there are no more fees Payoneer.
I mean what do you really get at the end of the day. I am not really bashing Payoneer because they really delivered the card to me in record time. I have not used the service yet, so I am yet to see what they really offer but, come on Payoneer do better than that with the fees. This is an economically hard time and we need some of the money too. Isn't that the reason we do all we can to make a living, and the reason we need businesses like yours to help you to stay in the marketplace too? Please leave some of it in our pockets Payoneer and review your fee structures. Thanks.
Date of experience: August 18, 2015
I received all the help I needed regarding my lost pioneer card, and the person handling the matter was polite and professional.
Date of experience: February 28, 2019
Sebastian is very helpful and informative. I just hope that the representatives would be as helpful as he is.
Date of experience: March 1, 2019
The customer service was really good and polite. She made me feel relaxed with the assurance she gave me
Date of experience: November 12, 2021
Very good and I Will recommend to other people. I appreciate the convenience services and the respectful customer service
Date of experience: December 18, 2018
All are customer executive is so polite and professional. They are too helpful. They are co-operative with me properly.
Date of experience: October 8, 2018
Service was excellent and very very fast and my issue was addressed with a single interaction.
Thank you Payoneer
Date of experience: November 22, 2019
Passport approve call help line thanks for help fast in call and resolve my issue thanks you so much
Date of experience: December 8, 2020
My experience with Payoneer has been very good over the years. Issues are solved quickly and the service has been very reliable.
Date of experience: November 22, 2018
I received a quick response, afterwards I received an email with the information I requested, very kind, happy to talk with you
Date of experience: October 1, 2020
Was introduced to payoneer by a friend and decided to give a try. I call the customer representative and she was top-notch.
Date of experience: March 9, 2020
The service was excellent. The operator was very clear and understandable. The waiting process was quick. I will rate them 5 star.
Date of experience: June 25, 2019
I got the solution within a few minutes. I love how fast the customer service takes the action to solve the issue.
Date of experience: October 7, 2020
Please help me have my account details back. I cannot create my own account since someone used my credentials
Date of experience: September 27, 2021
Great communication. I actually love the customer support. It was really great and i appreciate the help that i got from payoneer
Date of experience: June 4, 2018
It change my life and opened opportunities to work and get payed it has fair rates and a variety of options to get payed on different currencies
Date of experience: May 29, 2018
Very good service and good experience to use, i will surly recommend and tell the good story about payoneer.
Date of experience: May 29, 2018
Mr. Edwin, help me so I can solve my problem. Now I am withdrawn my money my local bank account
Thanks, Edwin
Date of experience: May 22, 2018
Very good experience fast service every time i got good services from payoneer. Customer care services is so good.
Date of experience: June 5, 2018
It pays correctly and whenever I needed the support I was attended with much education and attention. I recommend!
Date of experience: June 28, 2019
Good exp but phone voice was not so clear. Automated phone system did not work so well too. Otherwise I feel good
Date of experience: October 25, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
