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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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Instant Feedback

1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user tanmays3
Bangladesh
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

What I need I got everything. The agents are polite & very helpful. I need some help with information on my account, I got everything... That's all.

Date of experience: May 21, 2018

Thumbnail of user marks1055
Texas
1 review
0 helpful votes
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June 25th, 2018
Verified purchase

As I called customer service about a problem I found that they had already found and fixed the problem.

Date of experience: June 22, 2018

Thumbnail of user karenm734
New York
1 review
0 helpful votes
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June 25th, 2018
Verified purchase

Very quick to fix the problem. Night before we leave the country and realize we don't remember the PIN!

Date of experience: June 23, 2018

Thumbnail of user ataurr7
Bangladesh
1 review
0 helpful votes
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December 25th, 2020

I recommended to use the service. Because it is the best service. I also get great service from customer representative. Thanks payoneer.

Date of experience: December 23, 2020

Thumbnail of user insysiengmais
LA
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

Good Assistance.
He is very kind and good to assist.
I am very glad to see this customer.
Thanks for your assistance

Date of experience: June 14, 2018

Thumbnail of user mikroj
Serbia
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

Daniel was very polite and helpful. Entire process was fast and easy. I got all informations that I need.

Date of experience: June 13, 2018

Thumbnail of user shedrachs
Nigeria
1 review
0 helpful votes
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April 7th, 2020
Verified purchase

I was glad speaking to your representative, Emily was very much polite on the phone, though awaiting the solution to the problem

Date of experience: April 7, 2020

Thumbnail of user mimounk
Morocco
1 review
0 helpful votes
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July 22nd, 2018
Verified purchase

The customer service helped me to solve the problem I was facing, the person who talked to me was speaking two languages
This is perfect for me

Date of experience: July 20, 2018

Thumbnail of user ruthlinei
Curacao
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

I had a blocked card for a very long time. I had connected online a few times. By making a Phone call I got help. My problem got fixed very fast!

Date of experience: January 22, 2019

Thumbnail of user fernandor45
Costa Rica
1 review
0 helpful votes
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August 23rd, 2018
Verified purchase

I have called and spoken with Payoneer reps many times and they have always been very polite and professional.

Service
Value

Date of experience: August 21, 2018

Thumbnail of user shahriara3
Bangladesh
1 review
0 helpful votes
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July 15th, 2020
Verified purchase

I love payoneer's service.It was very helpful to me. I take payment from affiliate network by payoneer. Payoneer's services was very good.

Date of experience: July 15, 2020

Thumbnail of user viviennem3
Florida
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

The representative was very helpful. All my concern was sorted out in a professional manner. A very polite person

Date of experience: December 17, 2019

Thumbnail of user javaneb
Jamaica
1 review
0 helpful votes
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October 21st, 2020
Verified purchase

The service over the phone is amazing however the auto replies don't usually provide the answer to my query.

Date of experience: October 21, 2020

Thumbnail of user stevenv71
Suriname
2 reviews
0 helpful votes
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January 18th, 2019
Verified purchase

International service of payoneer is very good. My credit card was mailed very fast. And the multiple currencies future is very good

Date of experience: January 16, 2019

Thumbnail of user crystalg99
Jamaica
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

Customer Service was awesome and helpful tips were given. I was very impressed with the service that I received.

Date of experience: January 11, 2019

Thumbnail of user halenab
Bangladesh
1 review
0 helpful votes
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January 17th, 2019
Verified purchase

I am really like your good services. Please gives us your better services in future. Please consider my problems.

Date of experience: January 15, 2019

Thumbnail of user carlosr158
DO
1 review
0 helpful votes
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December 2nd, 2018
Verified purchase

I will never change, there is nothing better than payoneer. I highly recommend it... the best of the best.

Date of experience: November 29, 2018

Thumbnail of user victork78
Kenya
1 review
0 helpful votes
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November 5th, 2018
Verified purchase

I like the service offered by you since i started of with you team. I have never experienced any challenge with payoneer

Date of experience: October 31, 2018

Thumbnail of user dorita
Israel
1 review
0 helpful votes
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October 19th, 2020
Verified purchase

Currently waiting for the account to return to activity
Beyond that
The service was courteous and patient.
Excellent service

Date of experience: October 19, 2020

Thumbnail of user marissamellz
Philippines
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Great assistance! He was able to help me access my account fast was able to give a resolution immediately.

Date of experience: August 20, 2021

Thumbnail of user piusk1
TZ
1 review
0 helpful votes
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October 25th, 2020
Verified purchase

This was the best experience ever. I recommend Payoneer to everyone across the world. Loving, caring and the BEST

Date of experience: October 25, 2020

Thumbnail of user mohammadd13
Texas
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

It was good talking to agent over the phone. She was helpful, polite and courteous. Tried to identify and solve the issue

Date of experience: January 8, 2019

Thumbnail of user nicholasm378
Kenya
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

I love the way my issue was resolved by the payoneer customer care. The service was at the right speed, keep up!

Date of experience: June 24, 2020

Thumbnail of user margueriteb55
Barbados
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

My call was answered immediately, there was no long wait. The customer care representative was quick and efficient and was very informative.

Date of experience: September 1, 2021

Thumbnail of user sulakshanap1
Sri Lanka
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

I just got hacked and i gave all information to the caller.
Please help me to recover my account and my money.

Date of experience: February 3, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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