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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user abdullahs23
Bangladesh
1 review
0 helpful votes
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August 30th, 2018
Verified purchase

The agent was very helpful and assisted me with exactly what I was expecting. Overall very much happy with the service.

Date of experience: August 28, 2018

Thumbnail of user marioa120
Nicaragua
1 review
0 helpful votes
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August 19th, 2020
Verified purchase

Easy and fast. Agent was very professional and responsive at the same time. Very happy with the service

Date of experience: August 19, 2020

Thumbnail of user tamarar48
Croatia
1 review
0 helpful votes
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September 2nd, 2018
Verified purchase

My experience with payoneer is really good, they were helpful with informations, and fast with answering my questions.

Date of experience: August 31, 2018

Thumbnail of user abulbashare
Bangladesh
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

I get better service in this site. I use it since long time and I am satisfied for this service. Thanks

Date of experience: September 3, 2018

Thumbnail of user simong186
Italy
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

The service Is good. The operator was kind and patience, he had response to my questions and had resolve my problem

Date of experience: August 12, 2021

Thumbnail of user tedp69
Morocco
1 review
0 helpful votes
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November 29th, 2018
Verified purchase

I appreciate very much customer service, the communication was very good very glad that I have chosen Payoneer!

Date of experience: November 26, 2018

Thumbnail of user melissad955
Guyana
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

The representative was very polite and patient. He answered all my questions, and ensure I got all the information I needed.

Date of experience: August 24, 2020

Thumbnail of user debradeanm
Jamaica
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Very warm and welcome understood every thing very clearly very helpful. Very good customer service skills. Great job

Date of experience: August 17, 2021

Thumbnail of user darmains
Jamaica
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

The service was, one of the best I had in A while. I felt comfortable talking to the customer service representative.

Date of experience: January 8, 2019

Thumbnail of user sebastianr30
Florida
2 reviews
0 helpful votes
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December 2nd, 2018
Verified purchase

I was not provided a solution to my problem. My card never arrived and I am not able to transfer my own money to my account which I really need.

Date of experience: November 28, 2018

Thumbnail of user marygraceb1
Philippines
1 review
0 helpful votes
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June 4th, 2021
Verified purchase

The representative answers the phone quickly. She understands the issue and gave the honest and prompt response. Thank you so much!

Date of experience: June 4, 2021

Thumbnail of user yehudak4
Israel
1 review
0 helpful votes
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April 28th, 2020
Verified purchase

I work as a payoneer and have great fun. Convenient ticket to work in any category in sale and in Kenya

Date of experience: April 28, 2020

Thumbnail of user tassadaqh
GB
1 review
0 helpful votes
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December 7th, 2018
Verified purchase

Customer service agent Michelle was amazing. Dealt with query very patiently, was very simple and straightforward and really understood my query.

Date of experience: December 4, 2018

Thumbnail of user damiann18
Ukraine
1 review
0 helpful votes
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November 3rd, 2020

Great service, very fast and professional. Very interesting to see such a service very helpful and I really like your company.

Date of experience: November 3, 2020

Thumbnail of user jessicam741
Philippines
1 review
0 helpful votes
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June 3rd, 2019

It was good, and excellent for asking a problem and very easy to use i love it. I gave 5 stars for a good response

Date of experience: June 3, 2019

Thumbnail of user colletteb12
SX
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

Was having issue with my GPS and I called customer service, my phone got disconnected and she called back to resolve my issue. Wow! She was amazing

Date of experience: May 26, 2021

Thumbnail of user zoheirm
Algeria
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

I really liked it. It was flawless. The service was good. She was very polite and she handled it in an amazing way.

Date of experience: December 24, 2018

Thumbnail of user elinab8
France
2 reviews
0 helpful votes
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March 8th, 2019
Verified purchase

I needed a fast answer and the person on the phone got it fast. On the top of it, he was very polite.

Date of experience: March 6, 2019

Thumbnail of user deniseb308
New York
1 review
0 helpful votes
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January 3rd, 2019
Verified purchase

I needed to find out if I actually had an account with them and they asked me the right questions and gave me the right answer.

Date of experience: December 31, 2018

Thumbnail of user faisals11
Pakistan
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

Great experience i have used them many time i find them the best,
I work with them from the past three years
Thanks

Date of experience: May 18, 2018

Thumbnail of user gohark1
Pakistan
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

I am happy with the services everything is perfect i am very happy and the payments are very smoothly added in my account

Date of experience: May 28, 2018

Thumbnail of user masudr12
Bangladesh
1 review
2 helpful votes
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June 2nd, 2018
Verified purchase

As a customer, I should have right to delete my data and documents.
Also, I should have right to get any information about my account.

Date of experience: May 31, 2018

Thumbnail of user ediw
Croatia
1 review
0 helpful votes
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June 10th, 2018
Verified purchase

Used support service 3 times so far and every single time the issue was resolved and the support was very kind and patient.

Date of experience: June 8, 2018

Thumbnail of user sandik14
Indiana
1 review
0 helpful votes
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July 29th, 2018
Verified purchase

Could not remember my password and my information i entered was not correct. The rep assisted me in getting the correct information so i may log in.

Date of experience: July 27, 2018

Thumbnail of user leslieh135
South Africa
1 review
0 helpful votes
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August 9th, 2018
Verified purchase

Very professional, spoke very well and made sure I was satisfied with what I was phoning about. I found it very easy to

Date of experience: August 6, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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