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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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Instant Feedback

1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user ghulamm9
Pakistan
1 review
1 helpful vote
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March 2nd, 2019
Verified purchase

Good service
I like it
I am full excited of this service and i am referring to my good friends for payoneer service.

Date of experience: February 27, 2019

Thumbnail of user mohameda426
Egypt
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

Great experience and the app is amazing and friendly, but the issue is the delay due to time zone variance

Date of experience: May 10, 2021

Thumbnail of user deepaj4
Kuwait
1 review
2 helpful votes
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March 8th, 2019
Verified purchase

Excellent Service Payoneer. If anybody to want to ur service I will definitely tell. I first time use Payoneer.

Date of experience: March 6, 2019

Thumbnail of user abhradipr
India
1 review
0 helpful votes
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September 26th, 2018
Verified purchase

The customer service is very good I ever seen. It's very very good. I saw many customer service in my life but instant service like payoneer, Never.

Date of experience: September 23, 2018

Thumbnail of user annr177
Florida
1 review
0 helpful votes
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March 6th, 2019
Verified purchase

Call was quickly answered with minimum wait time. Fast and friendly, agent was knowledgeable and quickly answered my question.

Date of experience: March 4, 2019

Thumbnail of user muhammadm120
Pakistan
1 review
0 helpful votes
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May 19th, 2021
Verified purchase

Great experiences with payoneer a great service i am very satisfied and i will use the payoneer service and i will recommend to my friends

Date of experience: May 19, 2021

Thumbnail of user reynaldos20
Philippines
1 review
0 helpful votes
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December 15th, 2020

Customer service is good and the way they communicate with the customer is smooth and orderly. Keep it up!

Date of experience: December 14, 2020

Thumbnail of user volodymyrk2
Ukraine
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

Customer Service is a Very Good! Very Informative and competent. Help center is available and ready to help to solve problems!

Date of experience: May 21, 2018

Thumbnail of user raphaelo2
New York
1 review
0 helpful votes
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November 8th, 2018
Verified purchase

I love there service so fast and reliable and there customer care are so kind and polite highly recommended

Date of experience: November 4, 2018

Thumbnail of user bitond
DO
1 review
0 helpful votes
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August 19th, 2020
Verified purchase

I more than 3 years with payoneer the service getting more and more reliable and secure with people money

Date of experience: August 19, 2020

Thumbnail of user sabbiba1
Bangladesh
1 review
0 helpful votes
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June 28th, 2018
Verified purchase

The live chat support was amazing...
The person support me was really professional fast and friendly...

Date of experience: June 26, 2018

Thumbnail of user komalr
Guyana
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

My call was answered promptly and my issue was dealt with effectively.
The operator was very courteous and efficient

Date of experience: January 10, 2019

Thumbnail of user dusanb3
Serbia
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

The service is precise, great and always on time! The customer support is very professional and always extremely helpful.

Date of experience: September 3, 2018

Thumbnail of user nosiphon
South Africa
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

Use PayPal. They don't help you, when you have problems. They trick you into believing that you're getting help

* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 13, 2021

Thumbnail of user harisn1
Canada
1 review
0 helpful votes
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June 18th, 2020
Verified purchase

My experience was great, the issue was resolved quickly and efficiently. The agent was really knowledgeable.

Date of experience: June 18, 2020

Thumbnail of user muhammads175
Pakistan
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

My first experience to contact payoneer center. I try to complete my transaction i hope resolve my problem as early as.

Date of experience: August 24, 2020

Thumbnail of user aungs4
Bangladesh
1 review
0 helpful votes
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April 21st, 2020
Verified purchase

My account 2 year not use his Account block. I will call return my old Account recovery not possible.

Date of experience: April 21, 2020

Thumbnail of user asherz
Israel
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

I called, got a response within a minute
I asked a question and received an attentive and professional answer

Date of experience: September 25, 2018

Thumbnail of user vidad4
Philippines
1 review
0 helpful votes
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November 4th, 2020

Takes too long. I need my cash but i always have to call everytime to check on my pay out to reflect on my balance.

Date of experience: November 4, 2020

Thumbnail of user danielc1978
Romania
1 review
0 helpful votes
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November 2nd, 2020

Service was good clear to the point case moved to the team document reviewed overall it was fast to the point very helpful

Date of experience: November 2, 2020

Thumbnail of user ghens
Philippines
1 review
0 helpful votes
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September 2nd, 2020
Verified purchase

The representative helped me withdraw my remaining balance since my balance my was not enough for the minimum withdrawal.

Date of experience: September 2, 2020

Thumbnail of user nikolijam1
Serbia
1 review
0 helpful votes
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February 28th, 2021
Verified purchase

Support solved my problem and excepted my funding source. Professional service and very patient and kind.

Date of experience: January 27, 2021

Thumbnail of user ismailh28
Bangladesh
1 review
0 helpful votes
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September 14th, 2020
Verified purchase

I called first time on payoneer for my pending payment| Payoneer team support me- I love payoneer team.

Date of experience: September 14, 2020

Thumbnail of user mohammeda342
Pakistan
1 review
0 helpful votes
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January 10th, 2020
Verified purchase

I like the payoneer best ever service in the world who promote small business in the world special I like the sepa payment process.

Date of experience: January 7, 2020

Thumbnail of user muhammadt42
Pakistan
1 review
0 helpful votes
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January 17th, 2020
Verified purchase

I have a payoneer account and i have received payoneer debit card. Its great experience with payoneer. Thank you

Date of experience: January 14, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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