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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user raihanahr
Malaysia
1 review
0 helpful votes
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August 25th, 2020
Verified purchase

I have been wrong put numbers of bank account. And whn it sent please inform me that was wrong... Do not wait till I do report.

Date of experience: August 25, 2020

Thumbnail of user saidy3
Morocco
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Is not experience help help help help is not experience help help help help is not experience help help help help

Date of experience: October 5, 2021

Thumbnail of user mda178
Bangladesh
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

I have talk about money transfer issue with representative and give me best possible solution for that.

Date of experience: May 18, 2021

Thumbnail of user takeeset
Jamaica
1 review
0 helpful votes
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April 7th, 2021
Verified purchase

Excellent experience. The agent was very helpful. She ensured that all my questions were answered thoroughly.

Date of experience: April 7, 2021

Thumbnail of user kholoudr
GB
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

Very good customer care, they resolved my problem and helped me go through the steps in a correct way

Date of experience: July 31, 2020

Thumbnail of user davidk1904
Sweden
1 review
0 helpful votes
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November 12th, 2020

They remove features from your account without any prior notice or explanation. Support is extremely difficult to reach. Find another alternative

Date of experience: November 12, 2020

Thumbnail of user muhammadumerb
Pakistan
1 review
0 helpful votes
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January 8th, 2020
Verified purchase

Outstanding experience, quick service, easy to deliver my problem and get the solution immediately thank you so much.

Date of experience: January 5, 2020

Thumbnail of user jenoyec
Jamaica
1 review
0 helpful votes
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November 10th, 2020

Payoneer is amazing! It has enabled me to collect my online earnings without hassle and long wait times.

Date of experience: November 8, 2020

Thumbnail of user patg168
TT
1 review
0 helpful votes
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January 5th, 2020
Verified purchase

Payoneer always goes above and beyond to help resolve any issues that I have with payments. Great service!

Date of experience: January 2, 2020

Thumbnail of user ciroalexf
GB
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

I've never had a better service experience than this!
Congratulations to the team and especially Paola!

Date of experience: April 29, 2021

Thumbnail of user rjk14
Qatar
1 review
0 helpful votes
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October 13th, 2019

I get excellent service from Payoneer customer care. Thank you so much to help me with my expected way

Date of experience: October 11, 2019

Thumbnail of user hammada8
Pakistan
1 review
0 helpful votes
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July 29th, 2020
Verified purchase

Verification process very slow as compared to competitors in market. Things can be improved a lot more. Thanks

Date of experience: June 29, 2020

Thumbnail of user muhammads211
Pakistan
1 review
0 helpful votes
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February 15th, 2021
Verified purchase

Payoneer is bringing ease into the life of freelancers, entrepreneurs. A True Financial Market Leader in this global world.

Date of experience: February 15, 2021

Thumbnail of user shibsankars
India
1 review
1 helpful vote
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January 12th, 2020
Verified purchase

Payoneer customer support team is excellent. But the problem was not solved right now. If I get some resolution too soon, that's helpful for me.

Date of experience: January 9, 2020

Thumbnail of user nicasior
Curacao
1 review
0 helpful votes
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January 12th, 2020
Verified purchase

It's a great experience I'm totally satisfy with the service and great-full I chose Payoneer! Thank you!

Date of experience: January 9, 2020

Thumbnail of user austind99
Pakistan
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

They have a very good customer satisfaction ratio (10/10) and I highly recommend them to people in my community.

Date of experience: July 30, 2020

Thumbnail of user yahyak2
Turkey
1 review
0 helpful votes
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August 14th, 2019

Receiving payments from all over the world - can there be a more valuable service? Thank you Payoneer.

Date of experience: August 13, 2019

Thumbnail of user anthonygeoffreys
Jamaica
1 review
0 helpful votes
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February 4th, 2019
Verified purchase

Very dependable, accurate with reasonable fees. Cards are replaced quickly and customer service is polite.

Date of experience: February 1, 2019

Thumbnail of user mohammedk39
Morocco
1 review
0 helpful votes
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September 13th, 2018
Verified purchase

Hello Payoneer

The agent was very polite and professional. I did not receive a solution to my problem yet. But thank you for fast response.

Date of experience: September 11, 2018

Thumbnail of user oshint
Jamaica
1 review
0 helpful votes
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January 16th, 2020
Verified purchase

I love using Payoneer. My payments are sure and on time. Only wish you could do savings with them or get a loan when emergency arise.

Date of experience: January 13, 2020

Thumbnail of user faizak4
Pakistan
1 review
0 helpful votes
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November 1st, 2019

Its the best option for all sort of online transactions and I will highly recommend it to others also.

Date of experience: October 30, 2019

Thumbnail of user gloriad71
Michigan
1 review
0 helpful votes
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October 25th, 2018
Verified purchase

Very helpful locked out of my account customer service was excellent assisted with helping me resolve the problem.

Date of experience: October 22, 2018

Thumbnail of user waseema15
India
1 review
0 helpful votes
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October 25th, 2018
Verified purchase

I'm satisfied with customer care executive John. Overall experience was great on call. Kudos to Payoneer!

Date of experience: October 22, 2018

Thumbnail of user arsalanq
Pakistan
1 review
0 helpful votes
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October 3rd, 2018
Verified purchase

They are too good in their work i hope my issue will also clear soon as previous that's why gave them 5 stars

Date of experience: October 1, 2018

Thumbnail of user mohamedm167
AE
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

It is very simple, if you want an exemplary and world-class customer care experience, Payoneer definitely ranks number 1 in my books.

Date of experience: June 28, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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