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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jilln44
Jill N.
Costa Rica
1 review
0 helpful votes
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June 8th, 2019

The service is great and convenient for international payments. Especially low in cost compared to competitor companies.

Date of experience: June 6, 2019

Thumbnail of user udehe
New Jersey
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

They made it easy for me to withdraw and access my funds with just a few clicks. Very fast! Thank you Payoneer.

Date of experience: October 1, 2020

Thumbnail of user muheebdeena
Nigeria
1 review
0 helpful votes
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November 17th, 2018
Verified purchase

Great experience, very patient and understanding, my complaint was addressed appropriately. Good job!

Date of experience: November 13, 2018

Thumbnail of user amjadi3
Pakistan
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Payoneer Customer Care experience was very good. My issue is still in the process But I hope it will be resolved soon

Date of experience: March 3, 2020

Thumbnail of user alih333
Pakistan
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

Payoneer provides very professional services. Especially customer care, they understands the problems and provide solutions with no time

Date of experience: March 16, 2021

Thumbnail of user hctorr
El Salvador
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

Athena was great solving the issue I had, she walked me through and explained everything very clear.

Date of experience: October 2, 2021

Thumbnail of user deenh2
GB
1 review
0 helpful votes
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December 2nd, 2019
Verified purchase

Customer services is always readily available 24/7 and very helpful (Alien to me coming from Paypal). I'm liking this so far.

Date of experience: November 29, 2019

Thumbnail of user thead8
TT
1 review
0 helpful votes
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November 30th, 2019
Verified purchase

The Customer Service Rep was very polite and super helpful, not to mention time efficient. Thank you Andi

Date of experience: November 27, 2019

Thumbnail of user abus18
Bangladesh
1 review
0 helpful votes
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November 28th, 2019
Verified purchase

Hi,
Very wonderful virtual bank services for any online earning platform. The best payment gateway are Payoneer Account.

Date of experience: November 25, 2019

Thumbnail of user shahzaibk1
Pakistan
1 review
0 helpful votes
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June 22nd, 2019

Payoneer is a great service overall, friendly customer support, positive and timely response. Gives best conversion rates.

Date of experience: June 21, 2019

Thumbnail of user banjoo1
California
1 review
0 helpful votes
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January 3rd, 2019
Verified purchase

Payoneer customer service is great! I called concerning my withdrawals... I'm so impressed by the response.

Date of experience: December 31, 2018

Thumbnail of user abuh11
Bangladesh
1 review
0 helpful votes
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January 2nd, 2019
Verified purchase

I have called over skype for my account & card issue and they resolve it instantly. It's a great experience.

Date of experience: December 30, 2018

Thumbnail of user mustafam18
Pakistan
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Never had a better experience... it would be unfair not mention Oscar... extremely helpful co-operative and polite... I am satisfied

Date of experience: January 2, 2019

Thumbnail of user peggyc102
Florida
1 review
0 helpful votes
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October 12th, 2018
Verified purchase

Great service would highly recommend thank you for pleasant Experience services level account very well

Date of experience: October 8, 2018

Thumbnail of user raamishl
Pakistan
1 review
0 helpful votes
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September 28th, 2018
Verified purchase

The representative was extremely helpful and professional. He dealt with my concern immediately. Overall an amazing service!

Date of experience: September 25, 2018

Thumbnail of user mariah663
Pakistan
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

It's Great experience very carefully instructed me and resolve my every problem.
Thank you payoneer customer service

Date of experience: October 1, 2020

Thumbnail of user martijnp7
Netherlands
1 review
0 helpful votes
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March 16th, 2020
Verified purchase

Service, pace and efficiency is what Payoneer provides in a friendly manor. Could recommend this payment product to all.

Date of experience: March 16, 2020

Thumbnail of user michaelg330
Florida
1 review
1 helpful vote
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May 17th, 2017

Ive called them many times and they always seem to get my issues fixed asap. Florida Green Health Doctors

Date of experience: May 17, 2017

Thumbnail of user caitlyna14
South Africa
1 review
0 helpful votes
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April 8th, 2021
Verified purchase

Payoneer provides an easy way to pay and receive money, I really enjoy using it's efficient features.

Date of experience: April 8, 2021

Thumbnail of user merinal2
Nepal
1 review
0 helpful votes
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December 15th, 2020

Loved the services, keeping their stressed aside service representatives tries to help & solve customers required concerns.

Date of experience: December 15, 2020

Thumbnail of user francko1
Ukraine
1 review
0 helpful votes
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December 15th, 2020

The customer service person was really helpful and friendly. She's totally recommended to anyone having a difficult situation or experience.

Date of experience: December 14, 2020

Thumbnail of user zeeshana40
Pakistan
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Payoneer should hire more employees like her to improve their customer support and make customers happy.

Date of experience: February 25, 2021

Thumbnail of user maximec18
Thailand
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

Everytime i had an issue or what ever the customer live chat is really awesome. Got my issues fixed in no time

Date of experience: May 17, 2018

Thumbnail of user raynauldo
Philippines
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

I commented "uncaring" which is meant for payoneer's philippine office. A real epitome of bad business.

Date of experience: May 17, 2018

Thumbnail of user nazmulh11
Bangladesh
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

They solve my problems very fast. It was a great experience with the Payoneer customer care representatives.

Date of experience: May 18, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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