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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user eyalp2
Israel
1 review
0 helpful votes
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May 29th, 2018
Verified purchase

Professional customer service, clear with quick response. No need to wait long on the phone - well done!

Date of experience: May 26, 2018

Thumbnail of user margaritar11
Georgia
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

Using for a long time. As always - very professional and high quality service. Recommend to everyone!

Date of experience: May 23, 2018

Thumbnail of user randym167
Jamaica
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

Polite and friendly reps who give concise & accurate information on the relevant subject matter. Waiting time was not long.

Date of experience: May 23, 2018

Thumbnail of user krisp63
Philippines
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

It was a good experience and will surely not hesitate to call again for any inquiries. Thank you very much!

Date of experience: May 23, 2018

Thumbnail of user rinims
MK
1 review
0 helpful votes
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May 24th, 2018
Verified purchase

Brendan was very helpful and professional.
There is nothing more i could say about your support, it's just great :)

Date of experience: May 22, 2018

Thumbnail of user tommasol6
Italy
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

The staff assisted me with great professionalism and courtesy. In a short time they managed to satisfy all my needs.
Sincere congratulations

Date of experience: May 18, 2018

Thumbnail of user garyp356
Canada
2 reviews
0 helpful votes
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June 26th, 2019

Good customer service. Information is always accurate and processed my payments fast. Lots of options

Date of experience: June 24, 2019

Thumbnail of user morinor
Suriname
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Payoneer doesn't allow receiving funds for esoteric based services, yet does business with companies that do.

Date of experience: June 4, 2018

Thumbnail of user monnayama
Bangladesh
1 review
0 helpful votes
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June 3rd, 2018
Verified purchase

It really a great pleasure to get support from you. Very quick reply and problem understanding service Thanks.

Date of experience: June 1, 2018

Thumbnail of user emmanuelo73
Ghana
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

In my 2+ years with Payoneer I have had absolutely zero issues. Service is very reliable and affordable.

Keep up the good work

Date of experience: May 25, 2021

Thumbnail of user katherinew103
Kansas
1 review
0 helpful votes
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March 15th, 2019
Verified purchase

This was a great experience of over the phone customer service i've ever had and i'd recommend it to anyone.

Date of experience: March 13, 2019

Thumbnail of user nilanthar1
Sri Lanka
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

Superb! Professional support. Really like it! Respond time is reasonable and they are polite. Thank you for the overall best service.!

Date of experience: May 21, 2018

Thumbnail of user zohaiba3
Pakistan
1 review
0 helpful votes
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June 23rd, 2018
Verified purchase

Overall a good experience. Customer support listen completely and help all the way. More than expectations.

Date of experience: June 21, 2018

Thumbnail of user tandam
Louisiana
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

My customer service rep on the online chat was amazing. He explained everything and helped me to understand.

Date of experience: June 19, 2018

Thumbnail of user joseg205
Guatemala
1 review
0 helpful votes
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June 21st, 2018
Verified purchase

Payoneer lets me make business on freelancer.com, earn money and get paid in any place of the world.

Service
Value
Shipping
Returns
Quality

Date of experience: June 18, 2018

Thumbnail of user muzammilh4
Pakistan
1 review
0 helpful votes
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June 20th, 2018
Verified purchase

Very Professional and decent customer support. Always there to help their customers. I would strongly recommend Payoneer for all the cash transfers.

Date of experience: June 18, 2018

Thumbnail of user armens6
Armenia
1 review
0 helpful votes
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June 20th, 2018
Verified purchase

I've been using Payoneer for several years now. It works perfectly, low fee and has perfect Customer Service department.

Date of experience: June 18, 2018

Thumbnail of user patrinat1
Jamaica
1 review
0 helpful votes
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August 18th, 2020
Verified purchase

Very prompt, polite, responsive and accountable service. The rep was helpful in telling me how to get my replacement card.

Date of experience: August 18, 2020

Thumbnail of user bratislavm
Serbia
1 review
0 helpful votes
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June 17th, 2018
Verified purchase

I'm using Payoneer since 2013, and never had any issue with the company.
Am totally secure about my funds management here.

Date of experience: June 15, 2018

Thumbnail of user roxanap5
Romania
1 review
0 helpful votes
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June 17th, 2018
Verified purchase

I like Payoneer. It's very useful. You can always see what happens on your account. Also, they have a good customer care.

Date of experience: June 14, 2018

Thumbnail of user tonid39
Pennsylvania
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

Your employee that assisted me was very respectful, great customer support and awesome response time.

Date of experience: June 14, 2018

Thumbnail of user asiaha1
India
1 review
0 helpful votes
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August 19th, 2020
Verified purchase

All the customer care executives I spoke with were very cordial and helpful. Tried to solve my issue.

Date of experience: August 19, 2020

Thumbnail of user bobm415
New York
2 reviews
0 helpful votes
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June 15th, 2018
Verified purchase

Even got a call right back when it was disconnected. Thank you payoneer. I have to put in one hundred characters lol

Date of experience: June 13, 2018

Thumbnail of user vb42
Florida
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

My customer service representative was fantastic. Very thorough, patient and considerate. Resolved the issue with ease.

Date of experience: June 12, 2018

Thumbnail of user mauricioc19
Colombia
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

Payoneer has been great, their support and how easy it is to use... will not go a different route. You got one here for life :)

Date of experience: June 11, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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