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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user mohdb1
Saudi Arabia
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

I asked them to call me back & she did it with very good respect
Payoneer is trusted solution for money withdrawal and payment transfer

Date of experience: January 22, 2019

Thumbnail of user rogerw201
TC
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

Quick and accurate help - much improved from previous experiences.
Last time the telephone numbers were not even answered,!

Date of experience: January 22, 2019

Thumbnail of user antonb66
South Africa
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

I only waited approximately 5 seconds for a consultant to answer my call followed by excellent service.

Date of experience: January 22, 2019

Thumbnail of user ahmads34
Lebanon
1 review
0 helpful votes
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August 16th, 2018
Verified purchase

It was a great experience and the agent gave me very helpful information. I recommend payoneer for everyone

Date of experience: August 13, 2018

Thumbnail of user adrianaj8
Brazil
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

The attendant was very patient and even with my poor English she helped me to check on payments sent but not received.

Date of experience: January 11, 2019

Thumbnail of user josephh299
North Carolina
1 review
0 helpful votes
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January 8th, 2019
Verified purchase

Great customer service and very friendly regarding my questions I will highly recommend them to anyone

Date of experience: January 4, 2019

Thumbnail of user joela74
Japan
1 review
0 helpful votes
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January 10th, 2019
Verified purchase

The customer care agent was very nice to speak with and she provided some helpful information about my concern.

Date of experience: January 7, 2019

Thumbnail of user terrean
Canada
1 review
0 helpful votes
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November 24th, 2018
Verified purchase

Michelle was very kind, knowledgeable and helpful as she patiently assisted me with my request making it so easy.

Date of experience: November 20, 2018

Thumbnail of user nasoordeenn
Sri Lanka
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

Better understanding, able to ask many questions regarding the over all system in minutes. Feel free. Very pleasing.

Date of experience: June 1, 2021

Thumbnail of user ricardoc90
Brazil
1 review
0 helpful votes
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August 8th, 2018
Verified purchase

Extremely helpful people that are quick and polite into helping you. Can freely recommend this company to anyone.

Date of experience: August 6, 2018

Thumbnail of user erice117
DO
1 review
0 helpful votes
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August 8th, 2018
Verified purchase

Nothing to say, but an exceptional service! Payoneer is one of the most amazing international payment method I've ever used.

Date of experience: August 6, 2018

Thumbnail of user labanm1
Kenya
1 review
0 helpful votes
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August 8th, 2018
Verified purchase

Its the most efficient method of receiving and making payments globally. Say goodbye to boring platforms like PayPal!

Date of experience: August 5, 2018

Thumbnail of user hangp1
Viet Nam
1 review
0 helpful votes
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April 13th, 2020
Verified purchase

I've connect payoneer for global payment service and bank statement. Very satisfied with the results

Date of experience: April 13, 2020

Thumbnail of user sma6
Bangladesh
1 review
0 helpful votes
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August 26th, 2018
Verified purchase

Excellent communication. I am happy with his calling performance. He is cool for listening my complain.

Date of experience: August 23, 2018

Thumbnail of user stephenm384
Bahamas
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

Payoneer addressed my concerns quickly and precisely. I strongly recommend allowing them to serve your business needs.

Date of experience: August 23, 2018

Thumbnail of user petersonj2
DO
1 review
0 helpful votes
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August 31st, 2018
Verified purchase

He ' really did great and know how to handle any kind of customer. Speak clearly, provided me correct information etc..

Date of experience: August 29, 2018

Thumbnail of user michaelm5046
Nigeria
1 review
0 helpful votes
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July 17th, 2020
Verified purchase

The customer care representative was very polite and solved my issue within minutes. Rating is 10/10

Date of experience: July 17, 2020

Thumbnail of user nancyj146
Ohio
1 review
0 helpful votes
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September 10th, 2018
Verified purchase

Customer service rep I talked to was extremely helpful and kind. Wish more companies had someone like this.

Date of experience: September 7, 2018

Thumbnail of user nordiac1
Jamaica
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

I do not have any issues with Payoneer. This is a great platform. Superb service and easy to navigate.

Date of experience: June 4, 2020

Thumbnail of user intab
GB
2 reviews
0 helpful votes
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April 9th, 2020

A very necessary service now. Most of us should be able to receive and pay without leaving home. Thanks for the support.

Date of experience: April 9, 2020

Thumbnail of user mstshirinaa
Bangladesh
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Very quick response. The representative was nice and he tried to solve my problem nicely. Thanks Payoneer team.

Date of experience: September 20, 2021

Thumbnail of user hannahjilly
Philippines
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

Professional customer service, gave brief and concise details. But not sure why the process would take long time to get done.

Date of experience: December 17, 2019

Thumbnail of user eliask31
Kenya
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

The customer care center is endowed with proficient personnel always eager to solve all issues promptly and professionally. Thumps up!

Date of experience: October 23, 2020

Thumbnail of user saeeda78
Pakistan
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Payoneer always provides an on-time solution and care about its customer's concerns. Much appreciated.

Date of experience: August 17, 2021

Thumbnail of user andye31
Nigeria
1 review
0 helpful votes
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January 17th, 2019
Verified purchase

The customer care agents are professional and friendly. I highly recommend using this service whenever there a challenge.

Date of experience: January 15, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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