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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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Instant Feedback

1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user rodicav
MD
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

I had an issue with my Prepaid cards - sending the founds from a cancelled card, customer support did it quickly and very professionally.
Thank you!

Date of experience: January 17, 2019

Thumbnail of user adels24
Egypt
1 review
0 helpful votes
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December 3rd, 2018
Verified purchase

Thank you Payoneer for this Excellent service. They know exactly what I need and shortly told me the answer. Thanks

Date of experience: November 30, 2018

Thumbnail of user vasilikik2
Greece
1 review
0 helpful votes
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November 5th, 2018
Verified purchase

Trustworthy international transactions, great customer support!
The only way to have your money under control!

Date of experience: November 1, 2018

Thumbnail of user waynet79
Louisiana
1 review
0 helpful votes
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October 14th, 2018
Verified purchase

Great good customer service it was a pleasure dealing with payoneer I would highly recommend them to anyone

Date of experience: October 12, 2018

Thumbnail of user shamolm
Bangladesh
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

Customer Care Support Team was very good and excellent. I have happy with their service. Best Wishes for Payoneer.

Date of experience: April 20, 2020

Thumbnail of user elvirg
BA
1 review
0 helpful votes
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October 20th, 2020
Verified purchase

Had an issue with Bank verification, however customer support went above and beyond to have the issues resolved

Date of experience: October 20, 2020

Thumbnail of user anowarula1
Bangladesh
1 review
0 helpful votes
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October 20th, 2020
Verified purchase

Its nice support from payoneer. They are most helpful and solved problem quickly. You Just need to follow their instruction.

Date of experience: October 20, 2020

Thumbnail of user leslieannea
Philippines
1 review
0 helpful votes
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April 20th, 2021
Verified purchase

At 1st we can't understand each other. But eventually stefan answered my question nicely and politely..

Date of experience: April 20, 2021

Thumbnail of user nesbethl
Jamaica
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Excellent customer service. The representative was very helpful and understood what I enquired about.

Date of experience: October 12, 2021

Thumbnail of user cynthiaw1405
Kenya
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

The staff named above is patient with clients and keen on details hence offering satisfactory feedback

Date of experience: October 14, 2021

Thumbnail of user maheshas2
Sri Lanka
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

This is the first time I contact Payoneer through voice and she solved my request within few minutes. Thank you!

Date of experience: October 4, 2021

Thumbnail of user shaukata2
Oklahoma
1 review
0 helpful votes
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May 28th, 2020
Verified purchase

Payoneer have excellent customer care. I call on their helpline number and my issue for payment link was solved with in few minutes.

Date of experience: May 28, 2020

Thumbnail of user shannonm335
Georgia
1 review
0 helpful votes
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December 16th, 2019
Verified purchase

Always swift processes. Had a technical issue once and it was promptly solved. Wonderful Customer Care.

Date of experience: December 13, 2019

Thumbnail of user duncanc50
Kenya
1 review
0 helpful votes
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December 15th, 2019
Verified purchase

Agent Kim is knowledgeable, responsive and was willing to solve my problem at once. Keep up the good work Payoneer!

Date of experience: December 12, 2019

Thumbnail of user mikaylahs
Jamaica
1 review
0 helpful votes
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December 14th, 2019
Verified purchase

Customer service was excellent and I hope everyone is has assertive as the agent that helped me today

Date of experience: December 11, 2019

Thumbnail of user louchelles
Philippines
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

Next time you wanted to make a request, it is way much better calling them instead of their chat support

Date of experience: October 26, 2020

Thumbnail of user sheno
TC
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

Very satisfied with Payoneer services & Customer Service. They answered promptly each time I call. The agents are knowledgeable and polite.

Date of experience: January 17, 2019

Thumbnail of user abdulhalimb
Bangladesh
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

That was wonderful experience. Payoneer authority tried to give their best for solving the problem. I really appreciate it.

Date of experience: October 23, 2020

Thumbnail of user samuelm214
Kenya
1 review
0 helpful votes
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December 22nd, 2019
Verified purchase

Very satisfied by how customer care representative handle issues concerning payment. They are professional and quick in solving customers' concerns.

Date of experience: December 19, 2019

Thumbnail of user jaines
Philippines
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

I ask few question about my account. The rep is very accommodating and gives informative information.

Date of experience: December 17, 2019

Thumbnail of user howardk57
Connecticut
1 review
0 helpful votes
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January 30th, 2019
Verified purchase

Helped me with my issue right away. Thank you for your assistance in this matter.It was quick and helpful.

Date of experience: January 28, 2019

Thumbnail of user olehl
Minnesota
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

Had questions about payouts, great support, in any language. Helped me and explained exactly what I needed to know.

Date of experience: September 25, 2018

Thumbnail of user shamsudeenb
Nigeria
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

It's a completely easy and efficient way to get paid for works. I'd recommend Payoneer anytime any day

Date of experience: September 25, 2018

Thumbnail of user junaidm4
Pakistan
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

Amazing extraordinary services companies like these should have best future.
Everything is setup by them very fast in no time.

Date of experience: September 17, 2018

Thumbnail of user mohamedl15
Morocco
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

We are on 2020 and Payoneer still the best virtual bank i have used ever, thank you for this amazing Services

Date of experience: October 26, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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