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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jensenc8
Philippines
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Since Payoneer doesn't have an option to add funds, my client is having a hard time paying me unless I bill him.

Date of experience: April 29, 2020

Thumbnail of user ckk6
Jamaica
1 review
0 helpful votes
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July 20th, 2020
Verified purchase

Excellent customer service, card work very well. Just wondering if we cant receive it a little faster.

Date of experience: July 20, 2020

Thumbnail of user bryanbalongab
Philippines
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

It was the best customer service ever! Great job to Mr. Marky. Very professional and keen with his work.

Date of experience: October 15, 2021

Thumbnail of user pauletteo4
Kenya
1 review
0 helpful votes
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December 25th, 2019
Verified purchase

Fast, reliable and dependable services. I have never regretted choosing payoneer as my payment service.

Date of experience: December 22, 2019

Thumbnail of user lerrae
Philippines
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

Took a long time before to verify my account. Good thing, Mona solved this and waited for several minutes.

Date of experience: January 15, 2021

Thumbnail of user sandral872
Argentina
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Payoneer offers receiving accounts in different currencies, prepaid cards and has great customer service.

Date of experience: January 14, 2021

Thumbnail of user jenak13
Sri Lanka
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

They have different type of Global payment service currencies. It helps to reach our goals
Thanks Payoneer.

Date of experience: August 25, 2021

Thumbnail of user olajideo
Nigeria
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

Smooth so far, I already feel like an international businessman. Services are good and easy to navigate.

Date of experience: January 17, 2019

Thumbnail of user ml329
Latvia
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

Perfect and an excellent service. All unclear issues were explained/clarified in details. Much appreciated.

Service

Date of experience: December 3, 2018

Thumbnail of user jenniffern1
Nicaragua
1 review
0 helpful votes
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December 7th, 2018
Verified purchase

I have been working with Payoneer for years. This is one of the most reliable and efficient company.

Date of experience: December 4, 2018

Thumbnail of user shilennec
Costa Rica
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Very transparent and helpful for those of us living under rocks who don't do much online stuff, but have to.

Date of experience: August 31, 2021

Thumbnail of user damiena20
Ghana
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Although sometimes bumpy, it's the fastest and most convenient to use online payment platform I know of. Great service!

Date of experience: January 20, 2021

Thumbnail of user salimae3
Botswana
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Overall not too bad maybe review you account approval system. Theres no clear communication. And what happens to non national residents like me?

* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 1, 2021

Thumbnail of user pritiranjanm
India
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Definitely a keeper for international transactions. Better than Paypal's customer service and responsiveness.

Date of experience: September 1, 2020

Thumbnail of user ahtishame
Pakistan
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

Well its good app and secure way to get your money, but they took too much time for verification process, hope you'll take care of that in future

Date of experience: October 14, 2021

Thumbnail of user isaacw55
GB
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Fairly simple but didn't like the withdrawal process tax forms could be better explained or scrapped

Date of experience: September 1, 2020

Thumbnail of user drorc
Israel
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Best service ever, simple fast and very reliable, I love working with you guys, keep on the great work.

Date of experience: September 1, 2020

Thumbnail of user shirink5
Lebanon
1 review
0 helpful votes
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October 3rd, 2020
Verified purchase

The verification procedure takes so long to be approved, which caused a delay in receiving my money.

Date of experience: September 3, 2020

Thumbnail of user mokterh
Bangladesh
1 review
0 helpful votes
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June 23rd, 2020
Verified purchase

Great experience with Payoneer customer service. They are very interested to answer all my questions.

Date of experience: June 23, 2020

Thumbnail of user zoheirm1
Algeria
2 reviews
0 helpful votes
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November 10th, 2020

The website's representatives are indeed professionals. I really how they help us get our questions answered.

Date of experience: November 9, 2020

Thumbnail of user johnallenl
Philippines
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

I currently have a problem with Payoneer but they resolved it quickly. The customer support was very polite. Kudos

Date of experience: April 27, 2021

Thumbnail of user charlesk686
Kenya
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

Payoneer plays an important role in making the universe a small village. To me it is simply amazing.

Date of experience: July 27, 2020

Thumbnail of user mikes2911
Texas
2 reviews
3 helpful votes
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March 16th, 2021

I am using payoneer from last 5 years without any problem. Responsive, Creative, Good Value... always best..

Tip for consumers:
Always best++

Products used:
payoneer

Service
Value
Shipping
Returns
Quality

Date of experience: March 16, 2021

Thumbnail of user waqasz
Pakistan
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

Very satisfied with Payoneer. Excellent service and makes it really easy to do cross border business.

Date of experience: March 15, 2021

Thumbnail of user okwudilin
Germany
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

So awesome, I appreciate Payoneer for it's undiluted and outstanding effort towards financial services.

Date of experience: September 14, 2021

Sitejabber for Business

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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