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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,441 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
583
Neutral
29
Negative
48
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1 reviews

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How would you rate Payoneer?

Reviews (9,441)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user poonamd4
Pakistan
1 review
0 helpful votes
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September 13th, 2018
Verified purchase

Not as much experience i have but from making account and card reciving i found i has fast and best service.

Date of experience: September 11, 2018

Thumbnail of user sandreneb
Jamaica
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

Rep was well rounded about client product. Well mannerable and easy to talk with and most importantly my issue was resolved

Date of experience: November 13, 2019

Thumbnail of user silvinao2
Rwanda
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

Very good
I'm working every day to explain new people about worldventure and the people enjoying and angry to work together

Date of experience: August 11, 2020

Thumbnail of user pragatig1
India
1 review
0 helpful votes
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September 18th, 2019

Thanks so much i understand the prob customer care is too much gud m really satisfied with the customer's care officer

Date of experience: September 18, 2019

Thumbnail of user abdullaha119
Bangladesh
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Nice Payment method ever I use for myself. For getting global payment I am using it since 2014 to stil now.

Date of experience: June 4, 2018

Thumbnail of user zakariaa11
Morocco
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

I have used Payoneer for 4 years now, and i can tell that they have a good services and professionnel support!

Date of experience: May 24, 2018

Thumbnail of user mda54
Bangladesh
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

Have a great service payoneer provided. I higly recommend all to take service. Payoneer service is very good with customer support.

Date of experience: June 20, 2018

Thumbnail of user moussam14
Florida
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

The person I've talked to was polite and very profesional. My question was answered too and my issue is being fixed!

Date of experience: June 19, 2018

Thumbnail of user branislavag1
Serbia
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

Reginaldo was the kindest person ever, explained everything, and I hope everything will be ok when I send the requested document.

Date of experience: August 10, 2021

Thumbnail of user anthonyl225
Jamaica
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

I felt good. I was treated with respect the assistant very polite to me so customer lady, payonee to the world

Date of experience: January 22, 2019

Thumbnail of user nataliyab2
Turkey
1 review
0 helpful votes
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August 21st, 2020
Verified purchase

They take to long to deposit your payments, charges are bit high and also they ask way to many kyc questions.

Date of experience: July 22, 2020

Thumbnail of user benjaminf88
El Salvador
1 review
0 helpful votes
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June 26th, 2020
Verified purchase

Good service for 3 years now but now dont see how payonner will handle issue payment holding there acc for now

Date of experience: June 26, 2020

Thumbnail of user mds151
Bangladesh
1 review
0 helpful votes
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November 10th, 2020

Its a good service, very helpful, Its doing a lot of help of me. Thanks you payooner.
Everyone should use it

Date of experience: November 9, 2020

Thumbnail of user rogers564
Nicaragua
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

She displayed empathy, she went the extra mile to help me, she make sure to follow up on the issue to create a solution zette was amazing

Date of experience: July 2, 2020

Thumbnail of user ceciliam141
Kenya
1 review
0 helpful votes
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January 19th, 2020
Verified purchase

At first I was frustrated because I tried accessing the cash invain. So I called and Ms Ann was of great assistance... The customer service is great.

Date of experience: January 16, 2020

Thumbnail of user jemimad
Philippines
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

My concern hasnt resolved yet but she was able to instruct me on things to do to be able to know the cause and resolve the problem.

Date of experience: June 4, 2018

Thumbnail of user dijanam1
Serbia
1 review
0 helpful votes
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May 17th, 2021
Verified purchase

Excellent very quick without delay and waiting the operater was quick and transfer me to another operater who was in charge for my problem

Date of experience: May 17, 2021

Thumbnail of user samirm15
Bahrain
1 review
0 helpful votes
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October 30th, 2019

Thank you for helping me to solve my problem it was a plazer to talk with you 5 star and more
Thank you
Samir

Date of experience: October 28, 2019

Thumbnail of user daviec2
New York
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

The Payoneer platform is well Okay and secure for freelancers and marketplaces. Thank you for your service.

Date of experience: July 1, 2020

Thumbnail of user emmanuelm49
Nigeria
1 review
0 helpful votes
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November 1st, 2019

They are good, secured, free charges when making transfers.
Safe. Though atimes they are over protective... LoL.

Date of experience: October 31, 2019

Thumbnail of user elmehdib
Morocco
1 review
1 helpful vote
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December 10th, 2018
Verified purchase

It was a good experience, my first call to payoneer costumer service so i hope that i can finally link my payoneer to paypal

Date of experience: December 7, 2018

Thumbnail of user muhamads4
Israel
1 review
0 helpful votes
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October 25th, 2018
Verified purchase

I needed to change part of the statement in the store details, and the representor was very polite and made it within the call

Date of experience: October 23, 2018

Thumbnail of user abdellatiff
Morocco
1 review
0 helpful votes
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December 20th, 2018
Verified purchase

I really like Payonner, it's very helpful for my work. I really appreciate this Bank.

Pleasant experience/

Date of experience: December 18, 2018

Thumbnail of user mariam906
Greece
1 review
0 helpful votes
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December 5th, 2019
Verified purchase

Fast, friendly and polite! My issue was solved imidiately and all of my questions were clearly answered.

Date of experience: December 2, 2019

Thumbnail of user bobjayd
Philippines
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Very quick response, very accomodating. The staff is very polite and act immediately action to my concern.

Date of experience: May 16, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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