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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,440 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
582
Neutral
29
Negative
48
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1 reviews

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How would you rate Payoneer?

Reviews (9,440)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1812) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jovces
MK
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

I use payoneer prepaid card more than 4years and am very satisfied with all support from the card.
Thank you Payoneer suppot team
Jovce

Date of experience: June 25, 2018

Thumbnail of user khayalenjabulom
South Africa
1 review
0 helpful votes
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March 6th, 2019
Verified purchase

Best of best of best of the best of the best very $#*!ing gooooooood y'all should get extras for that.

Date of experience: March 3, 2019

Thumbnail of user sajeela
Pakistan
1 review
0 helpful votes
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October 19th, 2018
Verified purchase

Very good application where used for I am so lucky and I am so happy. I am with poyaneer I am so happy with us

Date of experience: October 16, 2018

Thumbnail of user rajibb3
Bangladesh
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

Orgnal do moment bank setement please approved account accept in Bangladesh please msa spinning limited

Date of experience: November 13, 2019

Thumbnail of user dadubhaiv
India
1 review
0 helpful votes
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November 25th, 2019
Verified purchase

My last transaction in some issues so I contact Payoneer teams and it's solved so I like this customer service

Date of experience: November 21, 2019

Thumbnail of user bitiap
El Salvador
1 review
0 helpful votes
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June 28th, 2018
Verified purchase

She was very helpfull and professional although I was upset at the begginning, thank u very much and great job payoneer for hiring people like her

Date of experience: June 26, 2018

Thumbnail of user diegov15
Florida
2 reviews
0 helpful votes
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July 27th, 2018
Verified purchase

I love everything about the app except my password expiresand then I couldn't reset password. Was a bit frustrating. I hope they help me back in

Date of experience: July 24, 2018

Thumbnail of user babygemmat
Philippines
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Excellent in resolving my issue. I thought it would take few more days to get my patment. Good thing i called custumer rep. Thanks to Joan!

Date of experience: October 15, 2021

Thumbnail of user gyromarc
Philippines
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Customer service is amazing! It's good that my fellow Pinoy VAs are allowed to speak using our own language.

Date of experience: October 7, 2021

Thumbnail of user martinb302
Netherlands
1 review
0 helpful votes
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January 24th, 2019
Verified purchase

I wanted that payoneer could work like other services, for exaple it is not support payment from Russia etc.

Date of experience: January 21, 2019

Thumbnail of user youssefe14
Morocco
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

I really love to work with payoneer great costumer service, and everything in their services is professional

Date of experience: December 11, 2018

Thumbnail of user binods2
Nepal
1 review
0 helpful votes
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December 10th, 2018
Verified purchase

It's one of the best and secure mastercard service. It is 100% trustable company. Highly recommended to everyone.

Date of experience: December 7, 2018

Thumbnail of user ranaprataps
India
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

1st experience was good but now I'm facing problem in adding my 2nd account, even though Payoneer says we can add upto 3 bank accounts.

Date of experience: September 17, 2021

Thumbnail of user ugwuj
Italy
1 review
0 helpful votes
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July 29th, 2020
Verified purchase

It tough experience by pending my incoming transaction for three working days and still not credited am feld up with the banking system of Payoneer

Date of experience: July 29, 2020

Thumbnail of user shumailak
Pakistan
1 review
0 helpful votes
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September 13th, 2018
Verified purchase

Everything is good i like you services very much and we great bussniess with payoneer account thanks for giving me this opportunity.

Date of experience: September 11, 2018

Thumbnail of user anilk148
India
1 review
0 helpful votes
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November 18th, 2020

Very nice experiance with payoneer. Hope to be better services than this in future. Thanks you for everything.

Date of experience: November 18, 2020

Thumbnail of user joo33
GB
1 review
0 helpful votes
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July 29th, 2020
Verified purchase

Didn't make me feel stupid for asking what to some may have been obvious, then also added value by pre empting a next step.

Date of experience: July 29, 2020

Thumbnail of user mohamads14
Philippines
1 review
0 helpful votes
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October 4th, 2018
Verified purchase

Accomodating reps but you need to add more options for transferring funds not only via bank transfer.

Date of experience: October 2, 2018

Thumbnail of user ahmedk94
India
1 review
0 helpful votes
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April 15th, 2021
Verified purchase

Experience towards Payooner was good.
I appreciate that customer who clear my doubts and regarding payment.
Thank you.

Date of experience: April 15, 2021

Thumbnail of user hossamm1
Egypt
1 review
0 helpful votes
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August 26th, 2019

Customer support always helpful. They provide all what you will need for going great online bussiness

Date of experience: August 26, 2019

Thumbnail of user muhammada392
Pakistan
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

Great experience with support friendly and very cooperative i will surely recommend payoneer to transfer amount globly

Date of experience: March 16, 2021

Thumbnail of user glorial108
Jamaica
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

Call waa on point and it took a few minutes so I'm just hoping that all will be sorted out completely

Date of experience: November 13, 2019

Thumbnail of user daylone
California
1 review
0 helpful votes
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February 13th, 2019
Verified purchase

Cool alternative to paypal no real complaints so far, service with lots of options for merchants and 3rd party users

Date of experience: February 11, 2019

Thumbnail of user germanb16
DO
1 review
1 helpful vote
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February 13th, 2019
Verified purchase

In Spanish, I couldn't get through. But the English department always answers on time. Thank you so much for having me.

Date of experience: February 11, 2019

Thumbnail of user abdelilahe
Morocco
1 review
0 helpful votes
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October 6th, 2018
Verified purchase

Thenjoy service is excellent they are so polite. I would recommend all business people to create account on payoneer

Date of experience: October 4, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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