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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,440 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
582
Neutral
29
Negative
48
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1 reviews

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How would you rate Payoneer?

Reviews (9,440)

Rating

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Reviews that mention popular keywords

customer service (1812) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user robg93
Florida
1 review
2 helpful votes
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September 28th, 2018
Verified purchase

Love the service! Topnotch world class people! Keep it up like that. They are very responsive and flexible.

Date of experience: September 26, 2018

Thumbnail of user michaele498
Philippines
1 review
0 helpful votes
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November 23rd, 2019
Verified purchase

Representatives are very accomodating and helpful on resolving issues. Overall experience with customer support was excellent.

Date of experience: November 20, 2019

Thumbnail of user tonob
Philippines
1 review
1 helpful vote
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September 18th, 2019

Great job guys, keep it up! I wil still stay with payoneer as everythi g is quite convenient and easy.

Date of experience: September 18, 2019

Thumbnail of user briarleyd
Zimbabwe
1 review
0 helpful votes
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November 11th, 2018
Verified purchase

Account handler was brilliant, helpful and friendly. I look forward to my problem being resolved timorously.

Date of experience: November 7, 2018

Thumbnail of user magferak
Bangladesh
1 review
0 helpful votes
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December 9th, 2020

One of cool international transactional service and I love it to use. It's very helpful for freelancers so much coz I'm a freelancer haha

Date of experience: December 8, 2020

Thumbnail of user dimh
Ukraine
1 review
0 helpful votes
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September 28th, 2019

My problem wasn't solved yet with 2 step verification system... waiting so far... but good respond of customer support was provided.

Date of experience: September 27, 2019

Thumbnail of user chandrikay
India
1 review
0 helpful votes
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November 24th, 2018
Verified purchase

Not so good can't immediately change my bank account settings. Irs terrible. Canot be more effective. Very slower then expected

Date of experience: November 22, 2018

Thumbnail of user yosefb2
Israel
1 review
0 helpful votes
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April 9th, 2021
Verified purchase

Just finished using the customer service and it was great, in general i love how things happened fast with payoneer, thx a lot!

Date of experience: April 9, 2021

Thumbnail of user johnm1978
Kenya
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

My experience with payooner has been great and i would greatly recommend it to anyone who uses global transfer services.

Date of experience: May 17, 2018

Thumbnail of user abdulrahmant
Pakistan
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

I had a few questions regarding my payment as newbie to payoneer, and the support assisted me very well.

Date of experience: May 16, 2018

Thumbnail of user lloydw28
Canada
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

I've bin using this service for 5 years or so and never have I had any problems. Inwould recommend anyone to use payoneer.

Date of experience: January 3, 2019

Thumbnail of user pamelab192
GB
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

Very happy with call, quick response didnt have to wait long for answer, will advise others about your service

Date of experience: May 17, 2018

Thumbnail of user mdr40
Bangladesh
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Bry was very cooperative with outstanding patience!
I definitely recommend you to check out their service!

Date of experience: June 5, 2018

Thumbnail of user ibrahimt7
GB
1 review
0 helpful votes
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December 8th, 2019
Verified purchase

Great eperience, it took me some time to get my issue resolved on the phone but they did eventually.

Date of experience: December 5, 2019

Thumbnail of user sebastianp24
Argentina
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Payoneer allows me to manage accounts form anywhere around the globe with secure and quick precision. I couldn't do it without them!

Date of experience: May 31, 2018

Thumbnail of user paulb728
Jamaica
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

CSR was polite, pateint, and generally helpful. He explain the process very well. I could not ask for more at this time.

Date of experience: May 21, 2018

Thumbnail of user pabloc56
RU
1 review
0 helpful votes
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October 3rd, 2019

Costumer service is very efficient, they go directly to help, and the women who helped me were just amazing.

Date of experience: October 3, 2019

Thumbnail of user mdfirozi
Bangladesh
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Very nice experiance. I have been working from 3 years having a better experience and thanks payoneer.

Date of experience: August 1, 2021

Thumbnail of user bamboos
Spain
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Are programmers working on projects in the field of blockchain and crypto-currency not entitled to receive money for work? Is this called democracy?

Date of experience: June 4, 2018

Thumbnail of user nidhin3
India
1 review
0 helpful votes
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October 12th, 2020
Verified purchase

Good costumer service providing best knowledge the way of talking with customer are excellent, problem solving.

Date of experience: October 12, 2020

Thumbnail of user sechabam
South Africa
1 review
0 helpful votes
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May 24th, 2018
Verified purchase

I've received nothing but an exceptional service from Payoneer, they certainly are serious about customer centricity.

Date of experience: May 22, 2018

Thumbnail of user jamesa560
Pennsylvania
1 review
0 helpful votes
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November 17th, 2018
Verified purchase

Friendly, courtiuos, & very helpful. Above and beyond customer service.
Definitely recommend Payoneer!

Date of experience: November 14, 2018

Thumbnail of user shaika13
India
1 review
0 helpful votes
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June 16th, 2020
Verified purchase

Delay in payments recieving sometimes late so please make sure that every month should be the same fast transaction
Thank you

Date of experience: June 16, 2020

Thumbnail of user aleksandarg2
MK
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

Very satisfied with Payoneer's services, transfering money from/to accounts in foreign countries was never easier to me. Highly recommended.

Date of experience: June 19, 2018

Thumbnail of user traceyt36
Pennsylvania
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

I must say the wait time was none, only have to call 1time and it's correct. They are very professional.

Date of experience: June 12, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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