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Payoneer has a rating of 4.5 stars from 9,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Best. And she responded nice. You guys are awesome and doing a great job
Date of experience: March 13, 2020
The best experience ever the customer service rep was friendly and willing to help
Date of experience: March 12, 2020
Login problem today they are working on it... hopefully it will be solved tomorrow.
Date of experience: October 5, 2020
I am so glad to have this service, I would not change for another.
Date of experience: June 3, 2020
It was good, she was helpful, hope to talk with the customer care again
Date of experience: October 12, 2020
I've called the call center last month and he's very helpful. I'm very appreciated.
Date of experience: August 3, 2021
It was a good experience. Good to see Payoneer providing different countries' bank accounts.
Date of experience: April 1, 2020
Excellent Customer Service and agent was very knowledgeable. Problem was solved on one call...
Date of experience: August 8, 2018
I have to wait to reset it like 30 minutes and try again later.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2021
I like that payoneer is free to transfer plus their customer care is excellent.
Date of experience: August 12, 2021
Had issues with fund transfer and I was very well and politely attended to.
Date of experience: July 15, 2020
I am so satisfied with the service. And the way my question answered. Excellent
Date of experience: April 16, 2020
I am not happy that I can't change the pin code on my own
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2020
Date of experience: March 11, 2021
You guys have the best support! Very polite and courteous. Response was very quick!
Date of experience: June 3, 2020
Chris is an asset to the payoneer team and he is a knowledgeable person
Date of experience: February 17, 2021
Payoneer is a great company. I have always got an excellent service using Payoneer.
Date of experience: January 2, 2020
The customer care representative answered my questions and provide solutions to my issue A+
Date of experience: December 3, 2018
I want to marge my old account in the new account she help me
Date of experience: June 8, 2021
I am trying from last 15 days. Please help me as soon as possible.
Date of experience: April 30, 2020
There's nothing like a Payoneer!
The availability, service and everything at a high level.
Date of experience: January 18, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
