- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I got a fast, clear answer for my issue. Short time till answer.
Date of experience: February 8, 2021
The lady I spoke with assured that it will take 2 to 3 days to resolve the issue.
Date of experience: March 30, 2021
They are very responsive and love to help! My issues are always resolved when I call for help
Date of experience: January 23, 2020
The issue was resolved within a minute. It was a great experience with payoneer.
Thank you so much.
Date of experience: June 28, 2021
I PROBABLY meet with Jhon... He is very good servoce man, nicely make me understand to my problem solution... Thank him alot
Date of experience: October 10, 2018
With the rep that Ive talked to very helpful, but the process here at payoneer not really helpful.
Date of experience: April 15, 2021
Every time I called you guys you did a very good and professional job with me.
Thank you
Date of experience: July 2, 2021
It is so good words can't explain. Pioneer is one of the best bank in the us now
Date of experience: November 29, 2019
Nice. The customer care showed patience and was easy to talk to. Promote the staff right now. T
Date of experience: June 6, 2018
I just recommend PAYONEER is the best and better than other payment services i hope so
Thanks PAYONEER
Date of experience: May 28, 2018
I called Payoneer and I was given prompt reply in a polite way. I have really liked it.
Date of experience: July 13, 2020
It was fantastic, I love it so much, I will contact again for change my date of birth.
Date of experience: August 15, 2021
She was super polite and I loved her service. I would hire her for my company any time.
Date of experience: October 21, 2020
I have a problem with my payment. I just called them and It's done. It's fixed! Instantly :)
Date of experience: October 21, 2020
Great service and amazing stuff! Respect to Timur and all great crew who is working at Payoneer! ;)
Date of experience: May 4, 2020
I am happy to a part of payoneer because they give a very good services to their users.
Date of experience: March 29, 2021
They were able to assist me. I was able to get a good sleep because of them. :)
Date of experience: September 15, 2021
All is good and my issue is over in the end at least I hope so and wish you best of all
Date of experience: September 9, 2021
I got a very polaite and undestending service.The were very supportiv and tryed to help until they were sure avry think is clear to me.
Date of experience: June 10, 2018
Works safe
Thank your for the safe and secure site
Needs a quicker way though to correct and error
Pastor Charles Tolbert
Date of experience: December 14, 2018
Making any transaction with company with definitely BIG NO
They show themselves as easy in 4 steps Sign up login in and Transfer or pay
However, keep in mind if your transaction fails
Do not rely on their customer service they suck and keep you waiting for hours on chat or phone and still would not provide any information
More time wasted '
Just to do a transaction wow
This company and Mangement is From India even though they will show addresses which are based In New York.
It was first and last Experience with them
Only way to get your money back from this company is To Go to Your bank
And ask them to do a Charge Back on them otherwise if you miss the due day for charge back your bank might not be able to help, as usual, you need to report ASAP to the bank.
They tell you it will reflect back on your account
DO not believe anything this comany will tell you if they ask to wait for days JUST DON'T as after 14 days Your bank might not be able to do much
But If you ASAP You bank will make sure you get money back
This company and employees always on a lookout anywhere you guys will see a negative comment you will see their employees replying always be it on any website so they can still target future scams
STAY AWAY from PAYONEER IT IS NOTHING BUT FRAUD
AND PEOPLE do not look for advise Quora instead just check the profile on websites like http://trustpilot.com (http://trustpilot.com/)
https://www.trustpilot.com/revie... (https://www.trustpilot.com/review/www.payoneer.com)
It is 2017 Online consumers and customers need understand companies like PAYONEER AND their employees are registered on review websites these guys usually pay paid reviewers to clean their online image every day
Date of experience: September 6, 2017
I needed to get an account that worked with paypal and she told me not to worry she could fix i
Date of experience: July 1, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Adam, I'm sorry to learn you have had such a negative experience with us, and I would love to help. Can you please PM me with some details of what happened so I can look into it?