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Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I had a problem with my card and the transaction to a site and they gave me the solution very fast!
Date of experience: October 29, 2018
Excellent service regarding my issue i am thankful to the customer service
Date of experience: May 19, 2021
I really like payoneer customer services. When I contact customer service, it is very easy to use.
Date of experience: December 31, 2019
He did show empathy and was very professional by his way approach and he's was easily understood.
Date of experience: July 27, 2020
Nice experience with you... great service... strongly recommended thank you very much
Date of experience: October 22, 2018
All the problems i had were successfully resolved in the short term.
Date of experience: January 14, 2020
Customer care is active n well much happy with the assistance and the politeness the team provide
Date of experience: September 8, 2020
Had question about My funds being send to My account un colombia
Date of experience: March 30, 2021
It Payoneer is the best platform of freelancer. We are very happy used payoneer. Very easy safety.
Date of experience: June 9, 2020
So helpful. So polite and nice. Amazed! Need more people like her!
Date of experience: March 31, 2021
My concerns and questions we're answered in a timely and polite manner.
Date of experience: April 14, 2021
Professionals and polite! The support has very helpful and polite! He help me to resolve my issue!
Date of experience: February 1, 2019
A very best issues solver... helped very well... her experience was great
Date of experience: June 30, 2021
Amazing experience and they resolved my issue successfully and also well behaved!
Date of experience: June 29, 2021
Brief call, precise and accurate. Operator was understanding and in nice spirit.
Date of experience: September 15, 2020
I'm very happy with the service. You have an amazing customer service.
Date of experience: August 3, 2020
It's a very nice and convenient way to make payments and transactions
Date of experience: January 30, 2020
Very good platform to exchange earn usd balance to convert Indian rupees.
Date of experience: July 5, 2021
Good app for receiving money n sending money, it I will be better if can be rechargeable
Date of experience: March 23, 2021
I'm really satisfied for your service. You have given me good service.
Date of experience: November 11, 2019
She has helped me with my queries and has been very professional.
Date of experience: June 15, 2020
The one i spoke to was very helpful and i am happy
Date of experience: September 29, 2021
Wonderful and professional customer service! Thank you team Payoneer and especially Ido.
Date of experience: May 25, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
