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Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
The service provider understood my concern and helped me with my requests
Date of experience: November 12, 2019
Its so very difficult but enjoying, i learned more about more information
Date of experience: February 12, 2020
I had no problems at all. Information was precise and clear. Agent was very helpful and polite.
Date of experience: August 7, 2020
Was paid and the payment is still pending.its taking too long for the payment to be approved
Date of experience: June 15, 2020
An incredible service to grow your business to the skies and beyond
Date of experience: March 22, 2021
I was hopeless now I got hope with payoneer and the best customer service I ever have
Date of experience: July 19, 2021
This is my first experience. It is very awesome. I love Payoneer.
Date of experience: September 28, 2020
I have a problem. They Easily understand it and solve my problem
Date of experience: June 17, 2020
She was really calm nd responsible nd caring as well and polite
Date of experience: September 29, 2020
I am weak in English. I don't understand properly. She varies friendly. She has solved my issue.
Date of experience: October 1, 2020
Any time I have a problem I can solve it quite fast.
Date of experience: August 13, 2020
Payoneer is a great payment system with a high level of service.
Date of experience: March 2, 2020
I have grate experience and I am very happy about customer survives
Date of experience: November 28, 2019
The Customer Service Representative that I encountered went above and beyond to ensure that I was satisfied.
Date of experience: July 26, 2021
It was cool. The agent listened and understood my query and I believe it would be resolved
Date of experience: October 12, 2021
Very helpful support and sociable! Thank you very mutch that you have provide such a good supports!
Date of experience: June 4, 2018
Answered very fast, helped me work out my problems verifying my account^^
Date of experience: August 3, 2021
Is very good and very professional i am happy with payoneer services
Date of experience: April 1, 2020
It was a good experience and the issues was solved within moments.
Date of experience: May 25, 2021
Yeah so good to talk to him.
He resolved my problem in fraction of seconds, thats good.
Date of experience: September 21, 2021
Payoneer is very helpful and efficient. I am very happy using this.
Date of experience: August 6, 2021
Wonderful experience i appreciate how I get my funds on time. I will always use your services
Date of experience: October 15, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
