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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I was able to receive excellent service support in a short space of time
Date of experience: January 8, 2020
The rep was very understanding and resolve issue immediately.
Date of experience: January 8, 2020
It is a great platform to have money on and make transactions with
Date of experience: January 6, 2020
The support team reply instantly and transactions are convenient
Date of experience: June 17, 2021
My experience was quickly resolved and fully detailed. Awesome
Date of experience: June 17, 2021
Well I tried to open tickets on many channels hope this time it will be solve
Date of experience: January 5, 2020
Was really helpful if possible i would like to request English mail from Payoneer
Date of experience: June 17, 2021
Thank you payoneer.To make my words easier to understand
Date of experience: September 6, 2020
Everything is excellent, just wish fees were a little lower
Date of experience: September 4, 2020
I work with Airbnb and the earnings are available immediately
Date of experience: April 29, 2021
Very helpful. But I hope my problem will be solved
Date of experience: June 29, 2020
I had an issue with my account. The agents were very helpful and it was resolved in no time.
Date of experience: July 28, 2020
Awesome customer service, the representative is very good. Concise and helpful.
Date of experience: June 29, 2020
Good and prompt service from Payoneer customer care personnel
Date of experience: March 29, 2021
I've had some issues with the card but overall they are good.
Date of experience: July 28, 2020
Good. But I didn't receive my statement yet, Thanks Payoneer
Date of experience: July 27, 2020
Outstanding experience with Payoneer, they made it easy all the way, and keep on improving
Date of experience: October 17, 2021
Payoneer allows me to receive payments from clients all over the world.
Date of experience: May 27, 2020
No complaints whatsoever! Quick call! On hold less than 60 seconds! The CSR was polite and helpful!
Date of experience: December 11, 2018
This is very good way to get payments across the world. Thank you Payoneer
Date of experience: September 20, 2021
My account is not activated till date. We submitted all documents but no reply
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Payoneer is the best payment service everyone should sign up for his or her international payments
Date of experience: January 14, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
