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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I just wanted to verify my account. Need the approval
Date of experience: June 22, 2021
Date of experience: January 12, 2020
Great the operator help me well on my concern kudos to him!
Date of experience: January 9, 2020
Excellent and great services ahead but needed to be fast than now.
Date of experience: January 10, 2020
1st Time i contact with payoneer live call support. And they are too much cooperative
Date of experience: January 9, 2020
The Payoneer customer care representative were nice and they solved my problem
Date of experience: January 9, 2020
Very good service and would like to hear your feedback
Date of experience: January 8, 2020
It is a very good payment service for freelancers.
Date of experience: September 8, 2020
Thanks For Supporting. I am satisfied payoneer support center.
Date of experience: September 8, 2020
My experience was good just that the issue is not resolved as yet hopefully soon.
Date of experience: April 29, 2021
Great Mastercard all over the world i have ever seen
Date of experience: May 1, 2021
The customer care representative addressed my issue quickly and was easy to understand.
Date of experience: September 7, 2020
Customer Support Center is good but they are unhelpful about pending payments status
Date of experience: June 30, 2020
I am very satisfied with payoneer customer support.
Date of experience: July 27, 2020
I use Payoneer to get payments from my customers abroad. It's fast, safe and very convenient.
Date of experience: June 30, 2020
Getting in touch with customer care should be a lot easier.
Date of experience: July 27, 2020
Good till now, she is patient and communicative,
Thanks
Date of experience: June 30, 2020
Everything went well. She guided me in a very professional manner.
Date of experience: March 17, 2021
Gina provided excellent support, very happy customer. Keep up the good work.
Date of experience: March 4, 2021
Called payoneer and they responded very quickly. Thank you so much. You're the best.
Date of experience: September 28, 2021
Excellent attention and prompt, diligent solution. Thank you
Date of experience: January 19, 2020
It was amazing experience they listen to my issue patiently
Date of experience: June 23, 2021
Quick answers for problems, easy guiding techniques and professional customer service
Date of experience: January 20, 2020
Pleasant talking with your customer service help executive.
Date of experience: January 15, 2020
Excellent, good knowledge by the customer support and she helped me to reorder my card
Date of experience: June 23, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
