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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Payoneer is really very easy and secure, it's a great payment solution for freelancers.
Date of experience: February 4, 2020
It was easy to communicate. Payoneer has a very good customer care service.
Date of experience: November 11, 2019
Everytime i encounter problem they can fixed it well
Date of experience: September 16, 2020
Make sure to prioritize the concern especially if it is a payment issue.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2021
Excellent response very satisfied... Thanks a lot for solving my problem
Date of experience: May 6, 2021
The customer care was professional and gave solution
Date of experience: November 11, 2019
Simple, safe, secure and great customer service. I recommend to use Payoneer services
Date of experience: September 16, 2020
Professional, very quick to answer, wonderful experience.
Date of experience: August 3, 2020
All good very soft spoken persons and really enjoying to talk with them
Date of experience: August 3, 2020
Very responsive! Quick! Helpful! Patient! Keep it up!
Date of experience: August 4, 2020
The customer support was good and they helped with what I needed
Date of experience: August 4, 2020
Their service is good. They are really nice to approach us
Date of experience: July 7, 2020
Your representative had an attitude but he could not solve my problem
Date of experience: July 6, 2020
Excellent experience the customer service representative was great
Date of experience: March 16, 2021
Very nice facilities but account approval time is quite long
Date of experience: February 11, 2020
Fast response and great support in an urgent matter.
Date of experience: June 14, 2020
I am very happy that you people can explain so well
Date of experience: May 29, 2020
The agent went above and beyond to help, ease of use
Date of experience: June 2, 2020
I m very delighted. She was helpful and so kind. My respect for her.
Date of experience: September 30, 2021
Very friendly and was able to resolve my problem immediately
Date of experience: September 21, 2021
They are really helpful and great assist
I love their services
Date of experience: February 9, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
