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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
The customer care agents were very patient and understood my questions.
Date of experience: October 11, 2021
They provide me excellent customer service and I am very happy with this.
Date of experience: June 4, 2020
The consultant understood my issue and helped to solve it fast. I am very satisfied.
Date of experience: June 4, 2020
I am really happy that payoneer help me in resolving my issue.
Date of experience: May 17, 2021
Very smooth conversation with the representative. She addressed my issue professionally
Date of experience: March 3, 2021
Awesome customer service! Rep was very friendly and patient.
Date of experience: May 25, 2020
Pleasant experience but I am waiting for final approval
Date of experience: September 22, 2021
Service is quite good from customer care executive. But my account problem still not resolved.
Date of experience: May 19, 2020
Excellent experience. Quick in response. Very polite and cooperative.
Date of experience: September 17, 2021
Excellent experience while talking to customer care
Date of experience: February 10, 2021
Experience is better but less then amount must be change.
Date of experience: July 27, 2021
Every thing is great. I have been surprised. Thanks
Date of experience: November 27, 2019
Very slow approval on my request for a payment feature.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2021
But I think they provide great services at a fair price
Date of experience: November 25, 2019
Awesome crew, perfect job! They solved my problem immediately! I am very satisfied with that!
Date of experience: November 25, 2019
Erick is very nice professional and he deserve 10 stars I love him.
Date of experience: October 6, 2020
Nice, neat, clear and smooth drive thru their process in order to resolve my issue.
Date of experience: October 5, 2020
Great and reliable would not trade you guys for no one
Date of experience: October 5, 2020
One of the most platform online payment services so many help this site
Date of experience: October 1, 2020
Professional and result/solution oriented
The platform appears to be security conscious.
Date of experience: March 17, 2020
Good always at the seller rescued nice experience with you
Date of experience: October 2, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
