• Bookmark

    Payoneer

2022 SITEJABBER AWARD

Payoneer

Write a Review

Overview

Payoneer has a rating of 4.5 stars from 9,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
575
Neutral
29
Negative
48
View ratings trends

Instant Feedback

1 reviews

232
See all photos
How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
See positive reviews
Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
See critical reviews

Reviews (9,430)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1809) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user matanv1
Israel
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

Wonderful experience, convenient interface and easy to operate

Date of experience: August 4, 2021

Thumbnail of user unara
Pakistan
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

Its very good source of receiving & Sending payments

Date of experience: August 3, 2021

Thumbnail of user azizl
Morocco
1 review
0 helpful votes
  • Send Message
December 7th, 2019
Verified purchase

It was a pleasure to contact payoneer customer service.

Date of experience: December 4, 2019

Thumbnail of user pornphimonw
Thailand
1 review
0 helpful votes
  • Send Message
August 2nd, 2021
Verified purchase

I had got good experience
And my problem is resolved
Thanks for services

Service
Value
Shipping
Returns
Quality

Date of experience: August 2, 2021

Thumbnail of user khondakerg
Bangladesh
1 review
0 helpful votes
  • Send Message
March 22nd, 2021
Verified purchase

Just Super excellent. I am not able to tell in few words about their service.

Date of experience: March 22, 2021

Thumbnail of user maryjoyg
Philippines
1 review
0 helpful votes
  • Send Message
August 1st, 2021
Verified purchase

The CCA' s was very friendly and nice. I hope they will keep on following up my concerns..

Date of experience: August 1, 2021

Thumbnail of user sikandarm
Pakistan
1 review
0 helpful votes
  • Send Message
February 9th, 2021
Verified purchase

Need of the hour for Fiverr withdraws in Pakistan.

Service
Value
Shipping
Returns
Quality

Date of experience: February 9, 2021

Thumbnail of user lakshanm
Sri Lanka
1 review
0 helpful votes
  • Send Message
October 12th, 2020
Verified purchase

I'm very happy about the service provide me thank you

Date of experience: October 12, 2020

Thumbnail of user kamaruddina
Bangladesh
1 review
0 helpful votes
  • Send Message
October 13th, 2020
Verified purchase

Too much fast and reliable Support. I got my answer within a few minutes

Date of experience: October 13, 2020

Thumbnail of user nomanm2
Pakistan
1 review
0 helpful votes
  • Send Message
October 12th, 2020
Verified purchase

I got great experience with payoneer. Thanks for my help

Date of experience: October 12, 2020

Thumbnail of user carlosm449
Nicaragua
1 review
0 helpful votes
  • Send Message
October 8th, 2020
Verified purchase

My agent was very helpful and fast. I recommend payoneer yo everyone

Date of experience: October 8, 2020

Thumbnail of user ruths931
India
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

It was good. My query got addressed. Happy with the service

Date of experience: August 4, 2021

Thumbnail of user naelas
Argentina
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

I always receive the best attention. No waiting time.

Date of experience: August 4, 2021

Thumbnail of user natashak340
Malawi
1 review
0 helpful votes
  • Send Message
October 9th, 2020
Verified purchase

Amazing. Excellent customer service over the phone. Reliable and secure.

Date of experience: October 9, 2020

Thumbnail of user alfrede34
Ghana
1 review
0 helpful votes
  • Send Message
November 6th, 2020
Verified purchase

Fantastic, accurate and responses were just in time

Date of experience: October 7, 2020

Thumbnail of user cd298
Ghana
1 review
0 helpful votes
  • Send Message
April 3rd, 2020
Verified purchase

It's terrible, deductions on my card every minute either for balance check or maintainance

Date of experience: April 3, 2020

Thumbnail of user ahmedi16
Egypt
1 review
0 helpful votes
  • Send Message
June 23rd, 2018
Verified purchase

I have a very wonderful impression
Thanks for the quick reply
And achievement...

Date of experience: June 21, 2018

Thumbnail of user obaidurr2
India
1 review
0 helpful votes
  • Send Message
May 26th, 2021
Verified purchase

Date of experience: May 26, 2021

Thumbnail of user michaelc1093
Nicaragua
1 review
0 helpful votes
  • Send Message
June 22nd, 2018
Verified purchase

PAYONEER MANAGES MY TOTAL YEARLY INCOME IN A VERY SERIOUS AND RELIABLE MANNER NOT TO MENTION GREAT CUSTOMER SERVICE

Date of experience: June 19, 2018

Thumbnail of user adilk35
Pakistan
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

I haven't received my money yet it's still in pending.

Date of experience: August 3, 2021

Thumbnail of user richeso
France
1 review
0 helpful votes
  • Send Message
August 19th, 2020
Verified purchase

My experiences so far is smooth and it's recommendable

Date of experience: August 19, 2020

Thumbnail of user msk32
India
2 reviews
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

Not too good to use this because of some problems which can't be mentioned here.

Date of experience: March 31, 2020

Thumbnail of user ananh
Bangladesh
1 review
0 helpful votes
  • Send Message
August 20th, 2020
Verified purchase

Payoneer Support Team! Very helpful. I am so happy.

Thank you! Have a nice day.

Date of experience: August 20, 2020

Thumbnail of user owenr39
Israel
1 review
0 helpful votes
  • Send Message
April 1st, 2020
Verified purchase

Quite Simple - Needed help with a document and got it fast :)

Date of experience: April 1, 2020

Thumbnail of user ahmeds149
Egypt
1 review
0 helpful votes
  • Send Message
March 31st, 2020
Verified purchase

Good Fair easy service to use need some enhancement but over all works fine

Service
Value
Shipping
Returns
Quality

Date of experience: March 31, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

How do I know I can trust these reviews about Payoneer?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Payoneer?