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Payoneer has a rating of 4.5 stars from 9,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I am so much happy with customer support. Really appreciate it.
Date of experience: October 14, 2020
Nice experience with your customer service, thank you very much.
Date of experience: October 12, 2020
It was really good pleasure for me to take the service.
Date of experience: October 12, 2020
All issue has been resolved by the agent how assist me
Date of experience: October 14, 2020
My payment issue was resolved within minutes. Awesome customer service by Payoneer
Date of experience: October 14, 2020
Payoneer answers politely even if it takes a long time
Date of experience: August 9, 2021
Payoneer provides outstanding & stellar service to its own customers.
Date of experience: May 21, 2021
I have a good experience with talking payoneer customer care agent.
Date of experience: October 13, 2020
Hi, I have been using payoneer service for almost 10 years, and I'm happy with their customer care.
Date of experience: October 13, 2020
I am satisfied with the customer service handling my requests very quickly.
Date of experience: October 13, 2020
There are good supporting people. I appreciate it.
Date of experience: October 13, 2020
Excellent experience talking to her. She is so cooperative.
Date of experience: October 13, 2020
Excellent customer support service. Great platform to receive international payments
Date of experience: April 8, 2020
Customer care agent was very helpful
Thank u so much
Date of experience: August 20, 2020
Good service customer team. M, fast responds, excellent in all verification request
Date of experience: August 20, 2020
Haven't received payment in 12 days. So, my first experience isn't good.
Date of experience: August 20, 2020
An awesome gateway for payment and good customer service.
Date of experience: April 16, 2021
Just explain my problem. And i wait for several days
Date of experience: August 20, 2020
My fast payment was holed, i contract support and they give me solve quickly,...
Date of experience: July 15, 2020
I called them. They try to solved my problem and for now its fine.
Date of experience: July 13, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
