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Payoneer has a rating of 4.5 stars from 9,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I am very sad because my Payoneer account has blocked
Date of experience: July 13, 2020
The agent was most helpful to resolve my issue promptly. Anand she is a good listener
Date of experience: October 14, 2021
Customer service representative was very professional, patient and understanding.
Date of experience: October 11, 2021
Excellent and great experience wonderful
Fantastic
Date of experience: April 1, 2020
Csr was more then good. Resolved problems in couple of minutes.
Date of experience: March 1, 2021
I am not a native English, but the operator is so kind and helps me to sort my issue.
Date of experience: August 12, 2021
Experience was very satisfying, I will tell a friend and introduce family members
Date of experience: August 12, 2021
Tony Rose, the customer representative spoke very clear and resolved my issue right away.
Date of experience: April 13, 2021
Great experience good customer service fast and easy
Date of experience: August 10, 2021
Great job in having this as a payment method for international transaction
Date of experience: August 11, 2021
Max very polite guy and approved my request in an instant.
Date of experience: August 10, 2021
Date of experience: August 11, 2021
Great customer service! I really love how they handle the situation through call.
Date of experience: April 12, 2021
The agent that i spoke resolved my issues for payment transactions. Well done!
Date of experience: August 10, 2021
Thank you. My issue was resolved. I am a happy customer
Date of experience: August 9, 2021
Excellent service! Very polite, helpful and effective support team. I love it. Thank you Payoneer
Date of experience: July 27, 2018
Gem was very kind and helped me solve my payoneer problem.
Date of experience: August 9, 2021
Thank you very much for your help... I hope the problem is solved
Date of experience: March 8, 2021
All payment are pending, i wait on verification still 05, january 2020,
Date of experience: October 20, 2020
I had a problem and, you resolved it very quickly.
Date of experience: October 19, 2020
Very satisfied with customer care center service thank you
Date of experience: August 13, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
