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Payoneer has a rating of 4.5 stars from 9,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Was handled by Navy who went above and beyond to complete a clearance of incoming funds.
Date of experience: May 22, 2020
Good service, helpful with issue and solve the problems
Date of experience: May 18, 2020
It such a good experience the customer care was very polite and understanding.
Date of experience: February 10, 2021
Excellent service and nice response they solve my problem
Date of experience: August 20, 2021
Representatives are kind and patient. She gave all the information that I need.
Date of experience: December 13, 2019
Customer service representatives are fast and effective.
Date of experience: August 19, 2021
Excellent service, thank you very much!
I received a quick, high quality and focused response
Date of experience: December 10, 2019
Best international payment service I've ever used my fiverr fund withdrawal...
Date of experience: March 23, 2021
Awesome job and helped me to figure out my problems.
Date of experience: August 17, 2021
I really love it its a very special pioneer global network
Date of experience: August 17, 2021
10/10. He was
Very good and on all the things i asked. It clarified everything
Date of experience: March 10, 2021
Excellent...! After so many days the problem is resolved by Erika... Thanks a lot.
Date of experience: August 17, 2021
I talked with Mary and she resolved my issue. Thank you for the service
Date of experience: October 25, 2020
My experience was very excellent with the associate
Date of experience: May 31, 2021
The rep was really helpful and clarify all my doubts
Date of experience: October 20, 2020
Excellent customer service. I got them in line within 2 minutes after making the call
Date of experience: April 24, 2020
I'm happy so far with the service rendered by Payoneer
Date of experience: October 23, 2020
Very pleasant experience with a knowledgeable and helpful agent.
Date of experience: October 23, 2020
The Payoneer Service Was Excellent And Perfect Because Anytime I Call Their Customer Number My Issue Get Resolved
Date of experience: April 23, 2020
I like it been a customer of payoneer they are really helpful
Date of experience: April 24, 2020
It was very good. They easily understood my issue and guided me.
Date of experience: April 18, 2021
I liked how fast the calling service took to answer me call, very nice person and kind.
Date of experience: August 18, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
