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Payoneer has a rating of 4.5 stars from 9,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
The representative Grace, was sublime. I'd recommend her to anyone. Top notch professionalism.
Date of experience: April 21, 2020
My issue was resolved instantly thanks to the assistance of your staff.
Date of experience: July 16, 2020
Satisfactory delivery of service provided. He called me and got my issue resolved.
Date of experience: April 20, 2020
Its satisfying and reliable
Always get answered when needed
Thank you
Date of experience: June 24, 2020
Nice ad cooperative responses from the customer care
Date of experience: June 23, 2020
My issue was resolved at once thank you call centre agent
Date of experience: June 24, 2020
I feel comfortable with dealing and using your bank
Date of experience: June 23, 2020
Best solution to transfer funds from paypal or any online website
Very easy, not complicated
Date of experience: December 24, 2019
Very polite and willing to help, not too many questions like some other companies,
Date of experience: October 4, 2021
Very reliable in processing my business's payments
Date of experience: December 23, 2019
Payoneer providing very good services around the world
Date of experience: September 27, 2021
Excellent service she knows what to do with my concern
Date of experience: May 21, 2020
It was a great experience and my query got resolved in lesser time.
Date of experience: September 17, 2021
I understand that you have many customers, however to wait for 4 days is too long.
Date of experience: August 24, 2021
He was very helpful. I enjoyed with him talk. Thanks for your help.
Date of experience: August 24, 2021
Nice experience with you
Thanks Payoneer for your help and support
Date of experience: August 22, 2021
Good, but i wasnt assisted in recovering my account
Date of experience: December 20, 2019
My experience with the site is awesome.
Thank you!
Date of experience: August 23, 2021
It was great to speak and had enough information regarding matter concerned.
Date of experience: March 24, 2021
Thank you Payoneer customer care, the employee was very helpful to me, it really good way of guide.
Date of experience: October 14, 2019
Professional Team, Solved all issues professionally
Date of experience: June 9, 2021
I have been using Payoneer for about 10 years now. Awesome customer support and care
Date of experience: October 28, 2020
Excellent service and experienced customer support. Payoneer always makes customers happy
Date of experience: October 29, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
