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Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Appreciated, vary Good Professional Customer Care representative Andrea Mae, she guided me in details and clear my all questions.
Date of experience: January 14, 2021
Please avoid delaying your client's money for no good reason
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
I got complete solution. She is very cordial. Thanks a lot.
Date of experience: October 29, 2020
Still waiting my issue to be resolve but very good experience so far
Date of experience: October 28, 2020
Extremely high quality service... I hope you will always cooperate in this way.
Date of experience: June 4, 2021
Customer service representative is very polite, friendly and helpful
Date of experience: October 28, 2020
Customer care service was extremely favourable, had my issues resolved with ease.
Date of experience: October 28, 2020
Awesome it was very professional and I actually enjoy talking to her.
Date of experience: August 31, 2020
Superb work here, highly recommended for fast and safe transactions
Date of experience: August 27, 2020
Very practical, fast and responsive I recommend it
Date of experience: May 5, 2020
She's very nice and I recommend instant promotion...
Date of experience: May 5, 2020
Very satisfied with the customer services. Recommendable!
Date of experience: August 25, 2021
Very nice and kind customer service!
My problem was solved quickly!
5 Stars!
Date of experience: July 20, 2020
Fast transaction and reliable company with amazing customer service.
Date of experience: May 4, 2020
I don't wait for long to get the reflection from staff. It is good experience.
Date of experience: April 30, 2020
Always get great service, fast & professional Highly recommend
Date of experience: May 4, 2020
Overall experience with local customer support in Ukraine was Good.
Date of experience: May 4, 2020
All concerns were addressed properly and in a very timely manner.
Date of experience: March 12, 2021
Great overall experience. Rep very knowledgeable and pleasant.
Date of experience: June 25, 2020
Quick Resolution was provided by the customer service representative.
Date of experience: June 25, 2020
I am really happy from Payoneer support. They guide you and listen your problem patiently.
Date of experience: June 8, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
