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Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I have very good experience with support. Thanks for all.
Date of experience: May 12, 2020
It was good, well served though my issue is yet to be solved
Date of experience: May 11, 2020
Did not wait on a long queue and request promptly sent to the relevant team
Date of experience: September 1, 2021
Last representative went above and beyond. Her support was fantastic!
Date of experience: May 13, 2020
I'm very satisfied with the service, great customer care, easy to understand navigation.
Date of experience: May 12, 2021
My experience with Payoneer is just days now, But Within that short time I don't feel like I'm stranger no more!
Date of experience: June 10, 2021
Excellent customer service congrats to all involved
Date of experience: September 2, 2020
Good job, I've always enjoyed the service received from Payoneer and still now
Date of experience: September 2, 2020
It is professionally designed for the clients to getting benefits from this industry
Date of experience: September 2, 2020
I love Payoneer. Never had issues on receiving payments there.
Date of experience: April 26, 2021
The agent was so polite, i feel love for her, quick access, no prolonged wait, excellent
Date of experience: April 22, 2021
My experience is good so far. I had issues but they are resolved
Date of experience: April 5, 2021
Always answering on the phone and they are here to help with everything
Date of experience: August 30, 2021
Very satisfied experience, excellent customer service
Date of experience: August 28, 2020
Great Experience, Very cool person. He responded to my all queries. :)
Date of experience: July 21, 2020
Representative was able to assist me with my queries.
Date of experience: June 26, 2020
Resolved my issue that was pending since 10 days or soo.
Date of experience: October 5, 2021
It's amazing experience with payoneer thank you so much!
Date of experience: June 4, 2020
Had a good experience with Payoneer, great and timely service
Date of experience: June 8, 2020
Many thanks. I always get good service from Payoneer. Very cooperative officials.
Date of experience: February 23, 2021
She was very kind and patient, offered possible solutions.
Date of experience: May 22, 2020
Using Payoneer was my one best decision. Customer representative help me every time
Date of experience: January 25, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
