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Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Very nice team Payoneer, I had experience in withdraw and solved
Date of experience: September 18, 2021
It was very good experience to talk Tina in Payoneer
Date of experience: February 10, 2021
Problem solved. Great. Thanks. I think It will be greater for the next time call
Date of experience: January 29, 2021
I really thank Payoneer for providing such a good service, all agents I've talked to are so kind.
Date of experience: January 29, 2021
Was good if I recurrent payment today will be more happy
Date of experience: September 7, 2021
She was very polite and helpful. Thank you again for your help.
Date of experience: September 6, 2021
It was great experience on call support they provide complete guide line.
Date of experience: June 16, 2021
I am impressed by the reception from customer care particularly Rash
Date of experience: June 15, 2021
Dear Sir/Ma'am,
Can I know what is the status of my new account?
Thanks
Date of experience: June 16, 2021
The person that assist me was very informational and helpful. Great Job!
Date of experience: July 27, 2020
They are really fast when you have an issue and also the platform is great.
Date of experience: March 29, 2021
Good Customer service. I'm waiting to review my account.
Date of experience: June 16, 2021
Always satisfying in solving problems thank you for wonderful service
Date of experience: June 29, 2020
It was really great, customer support always willing to help, and appreciate your concern
Date of experience: March 16, 2021
Excellent service quick precise well done by agent he got to the point great job
Date of experience: June 29, 2020
Just started to use it, very happy with the customers service
Date of experience: June 24, 2020
The representative I spoke to was so polite and helpful.
Date of experience: September 20, 2021
The customer care service resolved 2 of my issues and was very supportive.
Date of experience: February 10, 2021
It was a good experience with the executive I talked to (Ms. Andrea)
Date of experience: February 3, 2021
The experience with payoneer is excellent, good customer support. I really appreciate for that
Date of experience: February 2, 2021
Experience has been great so far, made all transactions easier for me.
Date of experience: February 2, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
