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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    426
  • Value
    378
  • Shipping
    254
  • Returns
    246
  • Quality
    366

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
575
Neutral
29
Negative
47
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
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Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
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Reviews (9,428)

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Timeframe

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Reviews that mention popular keywords

customer service (1808) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user cherylp1296
DO
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

HASTA EL MOMENTO ME PARECE UNA PLATAFORMA MUY SEGURA Y VERSÁTIL, VEO UN SIN NÚMERO DE HERRAMIENTAS QUE ME PUEDE SER ÚTIL PARA ORGANIZAR MIS FINANZAS Y MI NEGOCIO

Date of experience: April 23, 2024

Thumbnail of user eduardol24
VE
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

En cuanto al personal son Excelentes profesionales, son muy amables y cortes, en cuanto a la plataforma como tal, apenas es que la voy a empezar a usar, pero por los momentos me ha causado una muy buena impresion.

Date of experience: September 18, 2018

Thumbnail of user alejandroj65
Argentina
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Hace un tiempo soy usuario de la plataforma y estoy muy conforme con su servicio, realmente es muy seguro y confiable. Lo Recomiendo 100%

Date of experience: May 3, 2024

Thumbnail of user darcyr58
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

He usado los servicios de Payoneer por más de 5 años. Es una plataforma confiable, segura y responsable.

Date of experience: April 23, 2024

Thumbnail of user sarag947
Ecuador
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Muy buena aplicación. Cuando he tenido problemas, la asistencia en el call center ha sido excelente. Recomiendo esta app 100%.

Date of experience: May 20, 2024

Thumbnail of user santoshm11
Nepal
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

It was awesome blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah t

Date of experience: February 23, 2021

Thumbnail of user nikolair
Belarus
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

С удовольствием использую сервис уже больше 2 лет.
Получаю уже вторую карточку.
Приятно был удивлен службой поддержки. Адекватно и оперативно ответили на возникшие вопросы.
Рекомендую к использованию.

Date of experience: May 23, 2018

Thumbnail of user gabrielt321
Argentina
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

No se puede seleccionar el país para la creación de cuentas y tampoco lo pueden gestionar si llamas, es aleatoria

Date of experience: May 17, 2024

Thumbnail of user jyvinds
India
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Hi hfdhmjhgnh gfdhk fhkk fjkncd cfkm jggjmnvg ffjkn gjdshkk hkjgfb hgojjgg

Date of experience: June 22, 2024

Thumbnail of user pablosebastiani
Argentina
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Payoneer es una herramienta agil y completa para mi negocio en Amazon, desde pagos a recibir dinero en forma directa a bajo costo.

Date of experience: April 22, 2024

Thumbnail of user orianab9
Argentina
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Llamé porque tenía unas cuestiones logísticas y en menos de 10 minutos se solucionó

Date of experience: June 21, 2024

Thumbnail of user lizzvellebuenaventurag
Italy
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Espero Sea todo un éxito que resuelvan todo mi problema muy gentiles los operadores

Date of experience: June 17, 2024

Thumbnail of user diegoz31
Colombia
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Más de 15 días con la verificación de cuenta pero fue solucionado gracias a la atención al cliente

Date of experience: June 18, 2024

Thumbnail of user gustavop113
Argentina
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Muy buena experiencia! Excelente comunicacion! Rapida atencion!

Date of experience: June 20, 2024

Thumbnail of user dannas46
Colombia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Muy buena, muy atento me ayudó a resolver la inquietud y muy rápido el servicio que es lo que necesitaba, gracias

Date of experience: May 7, 2024

Thumbnail of user dianag1155
Argentina
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

La atención es muy buena y el chico que me ha atendido está muy bien entrenado, ya que me pudo responder todo!
Muchas Gracias Payonner!

Date of experience: April 29, 2024

Thumbnail of user adrianm623
Argentina
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Rápida atención y resolución del problema
Muy amable en su atención

Date of experience: June 17, 2024

Thumbnail of user xiaoyeningn
Japan
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

希望解除这个收款账号*******6918,解除这个收款账号*******6918。解除这个收款账号*******6918

Date of experience: October 31, 2024

Thumbnail of user gustal1
Florida
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

No si si es util, son los unicos que piden esta operacion

Date of experience: June 17, 2024

Thumbnail of user andresfelipeo
Spain
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Logre desbloquear mi cuenta pero deberia haber otros canales para cambiar la linea del two factor authentication.

Date of experience: May 7, 2024

Thumbnail of user victorv457
Costa Rica
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Eficiente y eficaz me regresaron la llamada, para preguntar cual era mi necesidad y ayudarme

Date of experience: June 10, 2024

Thumbnail of user ivanz65
Nicaragua
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

La asesoría fue excelente recomendado me atendieron muy bien
Me ayuda con mis transacciones internacionales

Date of experience: April 18, 2024

Thumbnail of user paulap938
Argentina
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Excelente! Siento mucha seguridad y confianza en el manejo del dinero y las transacciones!

Date of experience: June 10, 2024

Thumbnail of user donaldo401
Nicaragua
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Facil de usar y ya teniendo la tarjeta todo es breve

Date of experience: June 12, 2024

Thumbnail of user karinal104
Nicaragua
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

La chica que me atendió fue linda, su customer services es perfecto, me ayudó muchísimo.

Date of experience: June 5, 2024

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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